https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219400#M75293 <P>如果很频繁，很容易复现，先测试安全模式</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/windows/%E5%9C%A8%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E4%B8%8B%E4%BB%A5%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E5%90%AF%E5%8A%A8%E7%94%B5%E8%84%91windows-92c27cff-db89-8644-1ce4-b3e5e56fe234" target="_blank"><SPAN>在安全模式下以安全模式启动电脑Windows (microsoft.com)</SPAN></A></P> Thu, 09 Mar 2023 02:38:32 GMT y2kim 2023-03-09T02:38:32Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219397#M75292 <P>你好，最近新买的HP ZHAN 99 Pro 23.8一体机，i5-12500, 16G&nbsp;,512G. 经常出现系统卡死，鼠标键盘不能动的情况，请问如何解决？</P> Thu, 09 Mar 2023 02:28:39 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219397#M75292 zhuge 2023-03-09T02:28:39Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219400#M75293 <P>如果很频繁，很容易复现，先测试安全模式</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/windows/%E5%9C%A8%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E4%B8%8B%E4%BB%A5%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E5%90%AF%E5%8A%A8%E7%94%B5%E8%84%91windows-92c27cff-db89-8644-1ce4-b3e5e56fe234" target="_blank"><SPAN>在安全模式下以安全模式启动电脑Windows (microsoft.com)</SPAN></A></P> Thu, 09 Mar 2023 02:38:32 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219400#M75293 y2kim 2023-03-09T02:38:32Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219612#M75294 <P>1、请问是否有安装杀毒软件，360类的？如果有建议卸载测试</P> <P>2、开机之后点击F2 做一下硬件自检，优先检测硬盘和内存</P> <P>&nbsp;</P> Thu, 09 Mar 2023 15:47:31 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/xi-tong-jiang-si-shu-biao-jian-pan-bu-dong/m-p/1219612#M75294 Danny-wu 2023-03-09T15:47:31Z