https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259024#M77103 <P>开机显示：无法加载用户配置文件，点击重启后启动正常。</P> Wed, 18 Oct 2023 23:00:31 GMT xuenj1210 2023-10-18T23:00:31Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259024#M77103 <P>开机显示：无法加载用户配置文件，点击重启后启动正常。</P> Wed, 18 Oct 2023 23:00:31 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259024#M77103 xuenj1210 2023-10-18T23:00:31Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259039#M77104 <P>你移动过用户文件夹吧？能以任何方式重新登陆的话，欢迎用户文件夹的移动，检查你存放用户文件夹的磁盘，分区。</P> Thu, 19 Oct 2023 00:59:37 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259039#M77104 y2kim 2023-10-19T00:59:37Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259185#M77114 <P>谢谢你的回复。这种情况最近几天才有的，我没有移动过文件夹。</P> Thu, 19 Oct 2023 17:16:31 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259185#M77114 xuenj1210 2023-10-19T17:16:31Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259289#M77119 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有检查到硬件错误，也用chkdsk命令检查磁盘的软件错误</P> Fri, 20 Oct 2023 11:21:54 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259289#M77119 y2kim 2023-10-20T11:21:54Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259328#M77120 <P>谢谢回复！你建议的操作对我有点复杂，我的电脑目前还在保修期内，我准备送到维修点去检查维修。</P> Fri, 20 Oct 2023 16:52:57 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-qi-dong-wen-ti/m-p/1259328#M77120 xuenj1210 2023-10-20T16:52:57Z