https://h30471.www3.hp.com/t5/tai-shi-dian-nao/jian-pan-shu-biao-jian-xie-xing-shi-ling/m-p/1324933#M80608 <P>建议替换键盘和鼠标到其他电脑试下，看看键盘和鼠标是否存在问题。</P> <P>如果键鼠都正常，建议清CMOS测试</P> Mon, 06 Jan 2025 01:01:32 GMT 坏坏的笑 2025-01-06T01:01:32Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/jian-pan-shu-biao-jian-xie-xing-shi-ling/m-p/1324900#M80603 <P>键盘鼠标间歇性失灵，同时不能使用，重新拔插也不起作用，只能强制重启后才能正常，出现问题时间间隔不定，有时一天好几次，有时好几天没事。</P><P>&nbsp;</P><P>原机自带win11,重装win10专业工作站版也同样出现这类问题</P><P>主机和键盘鼠标均为HP原机</P><P>&nbsp;</P><P>USB此项也已关闭</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1736069637985.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115586iDD180365DA60E122/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1736069637985.png" alt="_0-1736069637985.png" /></span></P><P>通过HP PC Hardware Diagnostics UEFl测试USB端口显示正常。</P><P>有无好的办法解决</P><P>&nbsp;</P> Sun, 05 Jan 2025 09:44:35 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/jian-pan-shu-biao-jian-xie-xing-shi-ling/m-p/1324900#M80603 暮光决断 2025-01-05T09:44:35Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/jian-pan-shu-biao-jian-xie-xing-shi-ling/m-p/1324933#M80608 <P>建议替换键盘和鼠标到其他电脑试下，看看键盘和鼠标是否存在问题。</P> <P>如果键鼠都正常，建议清CMOS测试</P> Mon, 06 Jan 2025 01:01:32 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/jian-pan-shu-biao-jian-xie-xing-shi-ling/m-p/1324933#M80608 坏坏的笑 2025-01-06T01:01:32Z