https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374597#M83040 <P>HP台式机插上USB打印机就会显示‘未知设备（设备描述符请求失败）’</P><P>再后来插USB设备都会出现这个问题，有什么办法能解决啊</P> Mon, 05 Jan 2026 08:00:15 GMT rcd_zhang 2026-01-05T08:00:15Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374597#M83040 <P>HP台式机插上USB打印机就会显示‘未知设备（设备描述符请求失败）’</P><P>再后来插USB设备都会出现这个问题，有什么办法能解决啊</P> Mon, 05 Jan 2026 08:00:15 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374597#M83040 rcd_zhang 2026-01-05T08:00:15Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374615#M83041 <P>电脑主机拔掉电源适配器，移除全部外接设备，按住电源键并保持30秒后松开，之后，插电源适配器，开机观察。</P> <P>.</P> <P>换根USB数据线</P> Mon, 05 Jan 2026 09:53:55 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374615#M83041 548851818 2026-01-05T09:53:55Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374646#M83042 <P>试了，也没有解决问题；相同的USB设备，插到别的电脑上使用正常；而且这台机器，即使是鼠标键盘也会出现不识别的USB设备，插拨到别的USB口才可以</P> Tue, 06 Jan 2026 00:15:18 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374646#M83042 rcd_zhang 2026-01-06T00:15:18Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374648#M83043 <P>而且。这台HP slim S01的系统我都重新做过，win10,win11,各种驱动安装，系统更新到最新都没有用，感觉公司其它的HP台机也出现过类似问题，只不过因为USB外接设备少而问题不突出</P> Tue, 06 Jan 2026 00:18:06 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374648#M83043 rcd_zhang 2026-01-06T00:18:06Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374913#M83049 <P>目前前置4个，后置4个USB插口，仅有后置左侧2个USB插口是可用的</P> Thu, 08 Jan 2026 00:12:29 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1374913#M83049 rcd_zhang 2026-01-08T00:12:29Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1375022#M83053 <P>使用了半高档板的PCI转USB卡解决了问题，前后8个USB口目前仅有两个能使用，非常不可思议！</P> Thu, 08 Jan 2026 08:19:43 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-tai-shi-ji-cha-shangUSB-da-yin-ji-jiu-hui-xian-shi-wei-zhi-she-bei-she-bei-miao-shu-fu-qing-qiu-shi-bai/m-p/1375022#M83053 rcd_zhang 2026-01-08T08:19:43Z