https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893292#M15687 <P>请问下昨天突然， 惠普暗影精灵3 开机直接黑屏，连标志都显示不出来，但是键盘灯会亮，开机灯也会亮，请问怎么办啊</P> Sat, 22 Sep 2018 20:14:29 GMT CHENG9810 2018-09-22T20:14:29Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893292#M15687 <P>请问下昨天突然， 惠普暗影精灵3 开机直接黑屏，连标志都显示不出来，但是键盘灯会亮，开机灯也会亮，请问怎么办啊</P> Sat, 22 Sep 2018 20:14:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893292#M15687 CHENG9810 2018-09-22T20:14:29Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893294#M15688 <P>1</P><DIV>释放主板静电：关机并拔掉电源适配器，按住电源键并保持30秒，之后，插电源适配器，开机观察。</DIV><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 --></P><P>2</P><P>BIOS硬重置。<BR />①关机状态下，同时按 Windows + V 按键并保持按住的状态，按住电源键2~3秒，然后三个按键一起松开。<BR />②等待一分钟，如果开机有显示，并提示502错误，就表示重置成功。<BR />③之后如果原来是UEFI引导的系统，就可以直接进入系统。</P><P>.</P><P>3</P><DIV>如果有条件，可以外接显示器，使用 FN+F4 或 Windows+P 组合键切换显示器试试显示是否正常。</DIV><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 --></P><P>.</P><P>如果以上无效，<BR />建议将电脑送到惠普授权的维修中心现场检测检查。<BR />惠普的产品类型非常多，每家维修中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→服务中心位置 查找到维修中心的地址和联系方式。</P> Sun, 23 Sep 2018 01:23:45 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893294#M15688 548851818 2018-09-23T01:23:45Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893304#M15689 <P>建议可以尝试一下放静电，关机之后，win+v按住不动，再按power按键2s，屏幕亮起之后先松开电源键，再松开所有按键，回车一下，测试。</P><P>可以试试此方法是否可以开机，如果还是不能开机，那么 很有可能是硬件故障，可以关注“惠普服务”公众号查询保修及维修中心地址和电话</P> Sun, 23 Sep 2018 02:12:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling3-kai-ji-zhi-jie-hei-ping-lian-biao-zhi-dou-xian-shi-bu-chu-lai-dan-shi-jian-pan-deng-hui-liang/m-p/893304#M15689 Danny-wu 2018-09-23T02:12:43Z