https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896063#M16188 <P><FONT size="3">win10更新后，已按照微信公众号解决办法完成操作，现在显示正常但依旧没有任何声音（插耳机也没声音），播放音乐显示“播放失败，请在设置中切换播放设备”，并且多出来一个图中的detection verification找不到安装驱动，声音疑难解答也出现图中的问题，求解决！！！</FONT></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 454px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31961i850A65470B60EFF1/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获1.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31962i2A1130E28C6564C3/image-size/large?v=v2&amp;px=999" role="button" title="捕获1.PNG" alt="捕获1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.PNG" style="width: 521px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31963i367492ED22BCE00E/image-size/large?v=v2&amp;px=999" role="button" title="2.PNG" alt="2.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.PNG" style="width: 521px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31964i6F3DE49818FAF782/image-size/large?v=v2&amp;px=999" role="button" title="4.PNG" alt="4.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获4.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31965i42B81749BA6D7AF6/image-size/large?v=v2&amp;px=999" role="button" title="捕获4.PNG" alt="捕获4.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获3.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31966i4C890A13E3AA26EC/image-size/large?v=v2&amp;px=999" role="button" title="捕获3.PNG" alt="捕获3.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.PNG" style="width: 524px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31967i5D3CAB3D719D6720/image-size/large?v=v2&amp;px=999" role="button" title="3.PNG" alt="3.PNG" /></span></P> Fri, 12 Oct 2018 13:52:40 GMT rikka51915 2018-10-12T13:52:40Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896063#M16188 <P><FONT size="3">win10更新后，已按照微信公众号解决办法完成操作，现在显示正常但依旧没有任何声音（插耳机也没声音），播放音乐显示“播放失败，请在设置中切换播放设备”，并且多出来一个图中的detection verification找不到安装驱动，声音疑难解答也出现图中的问题，求解决！！！</FONT></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 454px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31961i850A65470B60EFF1/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获1.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31962i2A1130E28C6564C3/image-size/large?v=v2&amp;px=999" role="button" title="捕获1.PNG" alt="捕获1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.PNG" style="width: 521px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31963i367492ED22BCE00E/image-size/large?v=v2&amp;px=999" role="button" title="2.PNG" alt="2.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.PNG" style="width: 521px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31964i6F3DE49818FAF782/image-size/large?v=v2&amp;px=999" role="button" title="4.PNG" alt="4.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获4.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31965i42B81749BA6D7AF6/image-size/large?v=v2&amp;px=999" role="button" title="捕获4.PNG" alt="捕获4.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获3.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31966i4C890A13E3AA26EC/image-size/large?v=v2&amp;px=999" role="button" title="捕获3.PNG" alt="捕获3.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.PNG" style="width: 524px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31967i5D3CAB3D719D6720/image-size/large?v=v2&amp;px=999" role="button" title="3.PNG" alt="3.PNG" /></span></P> Fri, 12 Oct 2018 13:52:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896063#M16188 rikka51915 2018-10-12T13:52:40Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896245#M16236 <P>请问能不能帮我看看你的&nbsp;nvidia virtual audio device (wave extensible) (wdm) 的版本，我也是没有声音，然后不小心被这个驱动删掉了</P> Sat, 13 Oct 2018 13:14:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896245#M16236 AYOOO 2018-10-13T13:14:07Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896296#M16251 <P>这样</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.PNG" style="width: 506px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/31999i58CEFC4303C97943/image-size/large?v=v2&amp;px=999" role="button" title="5.PNG" alt="5.PNG" /></span></P> Sun, 14 Oct 2018 10:02:14 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896296#M16251 rikka51915 2018-10-14T10:02:14Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896421#M16300 <P>您好：</P><P>微软已经停止音频更新了，这个有解决方案，目前考虑如下两个办法</P><P>1-优先更新微软的补丁：Windows updates KB4462919 and KB4464330 ：<A href="https://support.hp.com/us-en/document/c06166393" target="_blank">https://support.hp.com/us-en/document/c06166393</A></P><P><A href="http://www.catalog.update.microsoft.com/Search.aspx?q=KB4462919" target="_blank">http://www.catalog.update.microsoft.com/Search.aspx?q=KB4462919</A> 可以搜索这两个补丁&nbsp;</P><P>2-如果还是无效，参考&nbsp;&nbsp;<A href="https://css.ext.hp.com/pps_wechat/premium/information_sub.html?timestamp=1539233484180&amp;id=22" target="_blank">https://css.ext.hp.com/pps_wechat/premium/information_sub.html?timestamp=1539233484180&amp;id=22#</A></P><P>请务必按照图解的操作一步一步来操作，如果过程注意</P><OL><LI>如果设备管理器下面没有 Realtek High Definition Audio Driver 请查看其他设备intel High Definition Aduio 右键更新驱动程序</LI><LI>&nbsp;<A href="http://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe" target="_blank">http://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe</A>必须先安装，不论是不是安装成功</LI><LI>驱动务必安装&nbsp;&nbsp;Realtke High Definition Audio（SST）&nbsp;</LI><LI>如果设备驱动安装成功没有声音，请优先找 系统设备下 的&nbsp;英特尔（R）智音技术 卸载重新启动，如果无效，请重复手动安装步骤</LI></OL> Mon, 15 Oct 2018 06:29:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896421#M16300 Chen-MF 2018-10-15T06:29:37Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896532#M16326 <P>第一个方法：KB4464330这个补丁安不了</P><P>版本选的应该没错2018-适用于 Windows 10 Version 1809 的 10 累积更新，适合基于 x64 的系统 (KB4464330)<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="13.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32013i8E124B987FD92F2D/image-size/large?v=v2&amp;px=999" role="button" title="13.PNG" alt="13.PNG" /></span></P><P>试完后还是没声音</P><P>&nbsp;</P><P>第二个方法：试完后成这样</P><P>英特尔智音技术没了，<SPAN>detection verification也没了，一切显示正常就是没有声音，耳机也没声音<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="14.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32014i6E0CDC781D8F0B3F/image-size/large?v=v2&amp;px=999" role="button" title="14.PNG" alt="14.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32016iD099623A3DC45580/image-size/large?v=v2&amp;px=999" role="button" title="11.PNG" alt="11.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32015iABC0968AA62CCF89/image-size/large?v=v2&amp;px=999" role="button" title="12.PNG" alt="12.PNG" /></span></SPAN></P> Mon, 15 Oct 2018 09:10:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896532#M16326 rikka51915 2018-10-15T09:10:07Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896552#M16327 <P>卸载掉 realtek 声卡设备，重新在执行这个操作，是不是用过类似驱动精灵的软件安装过驱动呀。如果是用过，卸载在重新安装几次看看。</P> Mon, 15 Oct 2018 10:19:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896552#M16327 Chen-MF 2018-10-15T10:19:21Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896575#M16332 <P>我已经卸载重装重启很多次，依然没有任何动静，啥都正常，就是没声音</P><P>&nbsp;</P><P>除了迫切想知道解决方案，我还想了解如果真的暂时修不好后期能不能通过更新hp官方驱动或者win10更新来修好声音，以及hp驱动短期更新时间</P> Mon, 15 Oct 2018 15:26:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896575#M16332 rikka51915 2018-10-15T15:26:31Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896583#M16334 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/117099">@rikka51915</a>&nbsp; 已写:<BR /><P>我已经卸载重装重启很多次，依然没有任何动静，啥都正常，就是没声音</P><P>&nbsp;</P><P>除了迫切想知道解决方案，我还想了解如果真的暂时修不好后期能不能通过更新hp官方驱动或者win10更新来修好声音，以及hp驱动短期更新时间</P><HR /></BLOCKQUOTE><P>楼主你好！</P><P>&nbsp;</P><P>确认卸载干净了，再安装新的驱动。</P><P>&nbsp;</P><P>新的驱动在惠普官网下载即可，不要使用驱动精灵之类的驱动。</P><P>&nbsp;</P><P>这个问题目前看，是微软更新导致的，估计之后微软会出兼容性比较好的驱动来解决，我们这边也会积极跟进，尽快帮用户解决问题</P> Mon, 15 Oct 2018 15:47:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896583#M16334 坏坏的笑 2018-10-15T15:47:25Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896648#M16350 <P>我重复来回很多次依然没有任何声音，耳机都没声音，都要绝望了</P> Tue, 16 Oct 2018 03:46:22 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896648#M16350 rikka51915 2018-10-16T03:46:22Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896728#M16364 <P>现在和你一样的情况&nbsp;emoticon.Crying.title</img>emoticon.Crying.title</img>emoticon.Crying.title</img></P> Tue, 16 Oct 2018 11:33:12 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/896728#M16364 宇丰 2018-10-16T11:33:12Z https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/897379#M16446 <P>我最终还是选择了重置电脑。。还是向微软屈服了</P><P>重置后久违地听见了声音</P><P>真的觉得那一瞬间眼泪忍不住emoticon.LaughingTears.title</img></P> Sat, 20 Oct 2018 15:34:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/win10geng-xin-hou-yi-zhong-zhuang-qu-dong-xian-shi-zheng-chang-dan-yi-jiu-mei-you-sheng-yin/m-p/897379#M16446 rikka51915 2018-10-20T15:34:01Z