光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

GZZZZZZ — Sun, 17 Feb 2019 08:33:23 GMT

Loading Dump File [C:\Windows\Minidump\021719-9546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff802`f1e0c000 PsLoadedModuleList = 0xfffff802`f21ba150
Debug session time: Sun Feb 17 15:28:59.439 2019 (UTC + 8:00)
System Uptime: 0 days 0:46:58.312
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
.........................
Cannot read PEB32 from WOW64 TEB32 0000f3ea - Win32 error 0n30
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffb98e62035060, ffffa10c0ae47c20, ffffb98e683eec10}

Probably caused by : Unknown_Image

Followup: MachineOwner
---------

*** Memory manager detected 62442 instance(s) of page corruption, target is likely to have memory corruption.

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffb98e62035060, Physical Device Object of the stack
Arg3: ffffa10c0ae47c20, Functional Device Object of the stack
Arg4: ffffb98e683eec10, The blocked IRP

Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE: 3

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: fffff80eb6050000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

BAD_PAGES_DETECTED: f3ea

STACK_TEXT:
ffffa10c`0ae47be8 fffff802`f207ce89 : 00000000`0000009f 00000000`00000003 ffffb98e`62035060 ffffa10c`0ae47c20 : nt!KeBugCheckEx
ffffa10c`0ae47bf0 fffff802`f207cd92 : ffffb98e`69318b78 ffffb98e`61e8f8d0 00000000`0000000e ffffe680`4f68f180 : nt!PopIrpWatchdogBugcheck+0xed
ffffa10c`0ae47c60 fffff802`f1e4bd69 : ffffb98e`69318bb0 00000006`8fd85100 ffffb98e`69318bf0 fffff802`00000002 : nt!PopIrpWatchdog+0x22
ffffa10c`0ae47cb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiProcessExpiredTimerList+0x159

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

BUCKET_ID: PAGE_NOT_ZERO

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

Followup: MachineOwner
---------

*** Memory manager detected 62442 instance(s) of page corruption, target is likely to have memory corruption.

Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE: 3

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAULTING_MODULE: fffff80eb6050000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

BAD_PAGES_DETECTED: f3ea

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

BUCKET_ID: PAGE_NOT_ZERO

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

Followup: MachineOwner
---------

*** Memory manager detected 62442 instance(s) of page corruption, target is likely to have memory corruption.

回复：光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

托卢 — Sun, 17 Feb 2019 09:05:05 GMT

1、针对此蓝屏的说明比较复杂，无法准确判断

https://docs.microsoft.com/zh-cn/windows-hardware/drivers/debugger/bug-check-0x9f--driver-power-state-failure

2、建议开机按F2做全面诊断，如果有硬件报错就换硬件

3、尝试使用干净启动排查

https://support.microsoft.com/zh-cn/help/929135/how-to-perform-a-clean-boot-in-windows

4、恢复系统到出厂模式

如果以上操作都不能确认或解决问题，联系您当地惠普金牌服务中心检测。

回复：光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

GZZZZZZ — Sun, 17 Feb 2019 13:49:48 GMT

硬件查了没问题，干净启动后过一会也会蓝屏，恢复出厂的话我存的一些文件是不是就没了？

回复：光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

KongL — Tue, 19 Feb 2019 02:58:44 GMT

@托卢

请帮忙~

Re: 回复：光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

Hou-YJ — Wed, 06 Mar 2019 06:02:02 GMT

您好

恢复出厂设置的话可以尝试使用win10自带的重置此电脑功能，选择保留个人文件，删除仅安装了Windows的驱动器。这样只是软件会被卸载，个人数据不会受影响。

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光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

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回复：光影精灵4经常蓝屏，用Windbg查的蓝屏信息，谢谢

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