https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946256#M23697 <P><A href="https://support.hp.com/cn-zh/document/c06179630" target="_self">HP 电脑 - 使用 HP 云恢复工具（Windows 10 或 Windows 7）</A></P> Thu, 31 Oct 2019 08:41:46 GMT y2kim 2019-10-31T08:41:46Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946209#M23681 <P>昨天正常使用，今天开机一开始是<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ed356328455f2f160d39a1668c23d3a.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/39941i538B6B08EB996E26/image-size/large?v=v2&amp;px=999" role="button" title="ed356328455f2f160d39a1668c23d3a.jpg" alt="ed356328455f2f160d39a1668c23d3a.jpg" /></span></P><P>critical_process_died</P><P>无法自动修复和进入安全模式</P><P>然后我在使用HP自带的恢复出厂过程中忽然弹错&nbsp; &nbsp; &nbsp;</P><P>之后就一直是<SPAN>3F0&nbsp; 找不到启动设备了</SPAN></P><P><SPAN>硬盘和内存检测是通过的&nbsp; &nbsp;&nbsp;</SPAN></P> Thu, 31 Oct 2019 06:23:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946209#M23681 Arukato 2019-10-31T06:23:30Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946217#M23683 <P>难道只能重装系统了么。</P><P>如果重装系统，原本电脑上的文件还有win10激活状态还在不在</P> Thu, 31 Oct 2019 06:45:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946217#M23683 Arukato 2019-10-31T06:45:48Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946244#M23687 <P>win10更新造成的BUG，建议还原系统，要是没用再重装。</P> Thu, 31 Oct 2019 08:23:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946244#M23687 HUPH 2019-10-31T08:23:39Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946246#M23689 <P>如果<A href="https://support.hp.com/document/c04755126" target="_self">重置</A>可以做，重置比重装快。</P><P>&nbsp;</P> Thu, 31 Oct 2019 08:24:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946246#M23689 y2kim 2019-10-31T08:24:56Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946249#M23692 <P>重置是不是在开机点esc里面的F11恢复系统</P><P>但是显示找不到启动设备，请在硬盘上安装操作系统</P> Thu, 31 Oct 2019 08:28:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946249#M23692 Arukato 2019-10-31T08:28:18Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946256#M23697 <P><A href="https://support.hp.com/cn-zh/document/c06179630" target="_self">HP 电脑 - 使用 HP 云恢复工具（Windows 10 或 Windows 7）</A></P> Thu, 31 Oct 2019 08:41:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946256#M23697 y2kim 2019-10-31T08:41:46Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946264#M23701 <P>你好，看到你这条消息的时候我已经在重装系统了。</P><P>重装完之后可以用惠普分盘的那个备份来重置么</P> Thu, 31 Oct 2019 08:49:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946264#M23701 Arukato 2019-10-31T08:49:30Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946437#M23734 <P>你好，我除了用普通U盘来重装系统外，也用了这个恢复工具。</P><P>但结果都是无法正常装上系统。</P><P>普通U盘装好按要求重启后，在提示准备完毕就卡着不动了，但是可以移动鼠标光标。</P><P>无论怎么重启和重新做U盘来装都是这样</P><P>&nbsp;</P><P>用HP云恢复工具是一切装好后重启</P><P>然后就无限</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="029ABBB9F0F7B2F31C8E7E2646313B8C.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/39986iDE3E568A02762AC5/image-size/large?v=v2&amp;px=999" role="button" title="029ABBB9F0F7B2F31C8E7E2646313B8C.jpg" alt="029ABBB9F0F7B2F31C8E7E2646313B8C.jpg" /></span></P> Fri, 01 Nov 2019 10:25:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946437#M23734 Arukato 2019-11-01T10:25:32Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946527#M23746 <P>麻烦帮忙看一下，最近不好出门只能在家里自己修</P> Sat, 02 Nov 2019 08:45:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946527#M23746 Arukato 2019-11-02T08:45:57Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946748#M23775 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/18602">@y2kim</a>&nbsp;</P> <P>&nbsp;</P> <P>请帮忙~&nbsp;</P> Mon, 04 Nov 2019 06:36:58 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/946748#M23775 KongL 2019-11-04T06:36:58Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/947976#M24000 <P>恢复系统中出问题</P><P>&nbsp;</P><P>先再试一次</P><P>&nbsp;</P><P>还是不行，要么制作的恢复工具有问题，同一个USB再制作一次，换个USB再制作一次</P><P>&nbsp;</P><P>还是不行，先检查硬件通过测试</P><P>&nbsp;</P><P>开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp98001-98500/sp98431.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp98001-98500/sp98431.exe</A></P><P>&nbsp;</P><P>选系统测试，全面测试，循环到出错为止，至少运行几小时才能比较准确排除硬件故障。<BR />如果自动停止，出现故障代码（4组，共24位），或自动关机、重启等，都说明机器有故障，不稳定。<BR /><BR />详细关于UEFI诊断介绍看这里<BR /><A href="http://support.hp.com/document/c03572134" target="_blank" rel="noopener">http://support.hp.com/document/c03572134</A></P> Wed, 13 Nov 2019 01:59:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling3p-hu-ran-wu-fa-kai-ji-yi-ji-hou-xu-yi-xi-lie-gu-zhang/m-p/947976#M24000 y2kim 2019-11-13T01:59:28Z