https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950945#M24431 <P>这样的话硬件问题的概率大一点，最好去售后检测下。</P> Tue, 03 Dec 2019 09:18:16 GMT 莫启坚 2019-12-03T09:18:16Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950825#M24396 <P>按电源键 电源键灯亮&nbsp; &nbsp;硬盘指示灯不亮&nbsp; &nbsp; 屏幕不亮 无显&nbsp; &nbsp;</P><P>关机 按住win+v 再按开机键 放电后正常开机&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 使用几次后 仍会出现不开机&nbsp; &nbsp; 重复放电操作后正常&nbsp; &nbsp;&nbsp;</P><P>但还是频繁出现这种情况&nbsp; 更新BIOS无效&nbsp; 重置系统无效</P><P>还有什么方法处理呢</P> Mon, 02 Dec 2019 14:10:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950825#M24396 豪小hao 2019-12-02T14:10:02Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950888#M24414 <P>1. 断开，排除外部连接的任何设备，包括任何USB键盘鼠标接收器<BR />2. 排除自己升级添加的硬件，重新插拔/安装<BR />3. 可能是内部硬件问题<BR />硬件问题，惠普有诊断程序<BR />开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe</A></P><P>&nbsp;</P><P>选系统测试，全面测试，循环到出错为止，至少运行几小时才能比较准确排除硬件故障。<BR />如果自动停止，出现故障代码（4组，共24位），或自动关机、重启等，都说明机器有故障，不稳定。<BR /><BR />详细关于UEFI诊断介绍看这里<BR /><A href="http://support.hp.com/document/c03572134" target="_blank" rel="noopener">http://support.hp.com/document/c03572134</A></P> Tue, 03 Dec 2019 03:48:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950888#M24414 y2kim 2019-12-03T03:48:24Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950945#M24431 <P>这样的话硬件问题的概率大一点，最好去售后检测下。</P> Tue, 03 Dec 2019 09:18:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5-wu-fa-zheng-chang-kai-ji/m-p/950945#M24431 莫启坚 2019-12-03T09:18:16Z