https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948686#M25495 <P>先按住电源按钮10秒以上强制关机，然后正常开机后再关机试试故障现象是不是还存在。</P> Sun, 17 Nov 2019 13:59:30 GMT WDH 2019-11-17T13:59:30Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948683#M25494 <P>关机后，键盘和（开机）关机键还是显示红色，风扇也一直转，为啥呢？神奇了？？？？翻车了吗？</P> Sun, 17 Nov 2019 13:11:44 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948683#M25494 郭郭Guo 2019-11-17T13:11:44Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948686#M25495 <P>先按住电源按钮10秒以上强制关机，然后正常开机后再关机试试故障现象是不是还存在。</P> Sun, 17 Nov 2019 13:59:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948686#M25495 WDH 2019-11-17T13:59:30Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948886#M25496 <P>开始菜单搜索“系统信息”<BR />打开系统信息程序窗口<BR />看右边<BR />系统版本号 10.0.1xxxx<BR />看BIOS版本/日期<BR />看BIOS 模式<BR /><BR />左边点组件展开-显示<BR />看右边驱动程序版本<BR />右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里。</P> Mon, 18 Nov 2019 07:48:14 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948886#M25496 y2kim 2019-11-18T07:48:14Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948894#M25497 系统故障，没更新系统更新下，更新过的话还原下系统。 Mon, 18 Nov 2019 08:22:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5i7-guan-ji-guan-bu-le-guan-ji-hou-jian-pan-hai-you-guan-ji-jian-dou-shi-hong-se-de/m-p/948894#M25497 海滨之旅 2019-11-18T08:22:21Z