https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946854#M25610 <P>如果现在进不了系统，重置也蓝屏。</P><P>&nbsp;</P><P>楼主试试下面方法：</P><P>1、开机按F2做全面硬件检测，看是否有报错，有报错联系售后服务中心。</P><P>2、如果步骤1无报错，到可以正常使用的电脑下载惠普云恢复工具，制作恢复U盘重新安装系统，安装系统过程中会将硬盘清空，所以如果有重要数据记得先备份到外接设备上。</P><P><A href="https://support.hp.com/us-en/document/c06179630" target="_blank">https://support.hp.com/us-en/document/c06179630</A></P> Tue, 05 Nov 2019 02:08:36 GMT 托卢 2019-11-05T02:08:36Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946825#M25608 <P>打了一把LOL过了差不多十几分钟出现第一张蓝屏，之后重启系统又出现第二张蓝屏。之后重置计算机提示说“”重置电脑时出现问题,未执更改行任何更改”，用HP recovery也无法重置计算机<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20191104_234209.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40055i4E8928BDE4D8568F/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20191104_234209.jpg" alt="IMG_20191104_234209.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20191104_234433.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40056i23FE17D3A47E550D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20191104_234433.jpg" alt="IMG_20191104_234433.jpg" /></span></P> Mon, 04 Nov 2019 15:55:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946825#M25608 zllwanan 2019-11-04T15:55:39Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946852#M25609 <P>可能是硬件问题<BR />硬件问题，惠普有诊断程序<BR />开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp98001-98500/sp98431.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp98001-98500/sp98431.exe</A></P><P>&nbsp;</P><P>选系统测试，全面测试，循环到出错为止，至少运行几小时才能比较准确排除硬件故障。<BR />如果自动停止，出现故障代码（4组，共24位），或自动关机、重启等，都说明机器有故障，不稳定。<BR /><BR />详细关于UEFI诊断介绍看这里<BR /><A href="http://support.hp.com/document/c03572134" target="_blank" rel="noopener">http://support.hp.com/document/c03572134</A></P> Tue, 05 Nov 2019 02:01:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946852#M25609 y2kim 2019-11-05T02:01:10Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946854#M25610 <P>如果现在进不了系统，重置也蓝屏。</P><P>&nbsp;</P><P>楼主试试下面方法：</P><P>1、开机按F2做全面硬件检测，看是否有报错，有报错联系售后服务中心。</P><P>2、如果步骤1无报错，到可以正常使用的电脑下载惠普云恢复工具，制作恢复U盘重新安装系统，安装系统过程中会将硬盘清空，所以如果有重要数据记得先备份到外接设备上。</P><P><A href="https://support.hp.com/us-en/document/c06179630" target="_blank">https://support.hp.com/us-en/document/c06179630</A></P> Tue, 05 Nov 2019 02:08:36 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946854#M25610 托卢 2019-11-05T02:08:36Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946953#M25611 先重做一下系统，要是还是这样说吗硬件存在问题，去售后检测。 Tue, 05 Nov 2019 08:50:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4-lan-ping/m-p/946953#M25611 长春藤ze 2019-11-05T08:50:02Z