https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958243#M26441 <P>今天我的光影精灵5笔记本按电源键开机立即按F11键后，按照界面选项对电脑进行了重置，重置过程中一切都正常，最后安装完系统后出现“你好 让我们来了解一些基本信息”界面后，我点击下一步，出现了“为什么我的电脑重启了？”这个界面，然后我点击下一步，大约几秒钟后电脑黑屏重启后又出现“你好 让我们来了解一些基本信息”界面，点击下一步再次出现“为什么我的电脑重启了？”界面，如此循环往复出现死循环，就是进不去系统，请问大师们这个问题怎么解决呢？万分感谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是重置后最先出现的界面" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41899iC871135273D50727/image-size/large?v=v2&amp;px=999" role="button" title="52e1e2198618367aec0b859c23738bd4b21ce526.jpg" alt="这是重置后最先出现的界面" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是重置后最先出现的界面</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41900iAA56376CE1685FF7/image-size/large?v=v2&amp;px=999" role="button" title="357a61cb0a46f21fd393a412fb246b600d33ae79.jpg" alt="这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环</span></span></P> Wed, 05 Feb 2020 13:59:08 GMT yxwangfeng 2020-02-05T13:59:08Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958243#M26441 <P>今天我的光影精灵5笔记本按电源键开机立即按F11键后，按照界面选项对电脑进行了重置，重置过程中一切都正常，最后安装完系统后出现“你好 让我们来了解一些基本信息”界面后，我点击下一步，出现了“为什么我的电脑重启了？”这个界面，然后我点击下一步，大约几秒钟后电脑黑屏重启后又出现“你好 让我们来了解一些基本信息”界面，点击下一步再次出现“为什么我的电脑重启了？”界面，如此循环往复出现死循环，就是进不去系统，请问大师们这个问题怎么解决呢？万分感谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是重置后最先出现的界面" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41899iC871135273D50727/image-size/large?v=v2&amp;px=999" role="button" title="52e1e2198618367aec0b859c23738bd4b21ce526.jpg" alt="这是重置后最先出现的界面" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是重置后最先出现的界面</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41900iAA56376CE1685FF7/image-size/large?v=v2&amp;px=999" role="button" title="357a61cb0a46f21fd393a412fb246b600d33ae79.jpg" alt="这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是上个界面点击下一步后出现的界面，在此界面的右下角点击下一步后，笔记本重启再次出现上图界面，如此往复进入死循环</span></span></P> Wed, 05 Feb 2020 13:59:08 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958243#M26441 yxwangfeng 2020-02-05T13:59:08Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958266#M26449 <P>可以开机按F2做全面检测，不排除某些硬件可能出问题了。</P><P>&nbsp;</P> Thu, 06 Feb 2020 00:56:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958266#M26449 托卢 2020-02-06T00:56:27Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958288#M26457 <P>最好试试安装镜像安装系统试试</P><P>也不排除硬件故障,F2检测一下硬盘吧</P> Thu, 06 Feb 2020 03:28:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958288#M26457 Regina_ln 2020-02-06T03:28:15Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958312#M26516 F2检测没有问题，说明硬件没有问题对吗？ Thu, 06 Feb 2020 07:14:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958312#M26516 yxwangfeng 2020-02-06T07:14:41Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958315#M26520 <P>是的,您找个安装镜像安装试试</P> Thu, 06 Feb 2020 07:42:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958315#M26520 Regina_ln 2020-02-06T07:42:19Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958346#M26531 最好的办法也是最简单的办法就是重装系统。 Thu, 06 Feb 2020 09:37:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958346#M26531 海滨之旅 2020-02-06T09:37:52Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958358#M26535 <DIV>用惠普云恢复工具做恢复U盘恢复系统，或者用微软提供的 MediaCreationTool 制作Win10系统安装U盘，全新安装Win10系统。</DIV><DIV>&nbsp;</DIV><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 --></P> Thu, 06 Feb 2020 11:12:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling5bi-ji-ben-anF11jian-zhong-zhi-hou-jin-bu-le-xi-tong-zen-me-ban/m-p/958358#M26535 548851818 2020-02-06T11:12:19Z