https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958598#M26587 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />操作系统名称和版本是多少？<BR />系统SKU是多少？<BR />BIOS版本是多少？</P> Mon, 10 Feb 2020 01:42:52 GMT 548851818 2020-02-10T01:42:52Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958513#M26575 <P>笔记本最初不能开机，我按客服提供方法重置了笔记本，开机后没有声音，显示未安装任何有效音频设备。我按网上教学查看了声卡，均显示正常但无法启用。后来安装了驱动大师重新安装了声卡，显示正常启用但还是没声音。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D8Y0N}UWN9X8O0~KAG(2%22.png" style="width: 309px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41953i13A37466601A77B1/image-size/large?v=v2&amp;px=999" role="button" title="D8Y0N&amp;#125;UWN9X8O0~KAG(2%22.png" alt="D8Y0N&amp;#125;UWN9X8O0~KAG(2%22.png" /></span></P><P>驱动精灵中显示<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="[P5%R7[FAQJK]WKZN`ZR1X5.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41954i728C087641E82FA8/image-size/large?v=v2&amp;px=999" role="button" title="[P5%R7[FAQJK]WKZN`ZR1X5.png" alt="[P5%R7[FAQJK]WKZN`ZR1X5.png" /></span></P><P>而且在hp官网上下载的声卡无法安装</P><P>求解，比较。急谢谢！</P> Sat, 08 Feb 2020 07:08:36 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958513#M26575 xiaotian 2020-02-08T07:08:36Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958598#M26587 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />操作系统名称和版本是多少？<BR />系统SKU是多少？<BR />BIOS版本是多少？</P> Mon, 10 Feb 2020 01:42:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958598#M26587 548851818 2020-02-10T01:42:52Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958726#M26613 卸掉声卡驱动，去官网上下载和机型匹配的声卡驱动。 Mon, 10 Feb 2020 09:13:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-xian-shi-wei-an-zhuang-ren-he-you-xiao-yin-pin-she-bei-zai-sheng-yin-she-zhi-li-mian-xian-shi-wu-fa-zhao-dao-shu-chu-she-bei/m-p/958726#M26613 海滨之旅 2020-02-10T09:13:17Z