https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972580#M29324 超过八个小时了 Tue, 21 Apr 2020 15:07:16 GMT feijia 2020-04-21T15:07:16Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/971826#M29228 <P>打游戏平均二十分钟就会死一次机，没法正常关机，只能强制关机。</P><P>不知道是什么原因，电脑才买了不到一个周就这样了。</P> Fri, 17 Apr 2020 08:02:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/971826#M29228 feijia 2020-04-17T08:02:32Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/971830#M29229 <P>用HP UEFI诊断工具测试硬件是否存在故障</P><P>开机按F2</P><P>看到这样的画面</P><P><SPAN><IMG src="http://support.hp.com/doc-images/929/c04240223.jpg" border="0" alt="语言选择 UEFI" /></SPAN></P><P>&nbsp;</P><P>如果没有出现，说明UEFI诊断功能失效了，可以重新安装，也可以选择装到USB。</P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101502.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101502.exe</A></P><P>按照画面提示操作。运行安装好诊断功能，开机按F2</P><P>在菜单中选择语言，选择系统测试-&gt;全面测试-&gt;循环到出错为止，最少跑几个小时，让测试循环几次。</P> Fri, 17 Apr 2020 08:55:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/971830#M29229 y2kim 2020-04-17T08:55:09Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972236#M29286 <P>硬件检测没有问题，BIOS更新过，驱动也更新过，都没有用</P> Mon, 20 Apr 2020 09:43:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972236#M29286 feijia 2020-04-20T09:43:39Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972358#M29305 <P>硬件检测花了多长时间？</P><P>&nbsp;</P><P>确认硬件检测循环超过1次以上，做系统<A href="https://support.hp.com/document/c04755126" target="_self">重置</A>或<A href="https://support.hp.com/cn-zh/document/c06179630" target="_self">云恢复</A>。</P><P>&nbsp;</P><P>或者直接送<A href="http://www.hp.com.cn/asc" target="_self">就近维修站</A>检修吧</P> Tue, 21 Apr 2020 02:16:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972358#M29305 y2kim 2020-04-21T02:16:30Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972580#M29324 超过八个小时了 Tue, 21 Apr 2020 15:07:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972580#M29324 feijia 2020-04-21T15:07:16Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972595#M29329 <P>只玩某个游戏这样的话是游戏软件的问题，重装游戏，所有游戏都这样，说明系统出了BUG了，下个云恢复工具恢复系统。</P> Wed, 22 Apr 2020 00:56:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling5plus-da-you-xi-si-ji/m-p/972595#M29329 HUPH 2020-04-22T00:56:46Z