https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979985#M30309 <P>我再次重新重置电脑，然后等了几个小时，终于从35%过去了。看来是要等的时间很长很长</P> Wed, 03 Jun 2020 02:44:52 GMT 凌锋峻 2020-06-03T02:44:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979954#M30298 <P>在重置界面一直卡在35%，该咋办？</P> Tue, 02 Jun 2020 17:23:34 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979954#M30298 凌锋峻 2020-06-02T17:23:34Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979975#M30308 <P>按键盘capslock判断是否死机。没反应就强行关机。</P><P>&nbsp;</P><P>关机后再开，检查机器硬件</P><P>&nbsp;</P><P>惠普有诊断程序<BR />开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101502.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101502.exe</A></P><P>&nbsp;</P><P>选系统测试，全面测试，循环到出错为止，至少运行几小时才能比较准确排除硬件故障。<BR />如果自动停止，出现故障代码（4组，共24位），或自动关机、重启等，都说明机器有故障，不稳定。<BR /><BR />详细关于UEFI诊断介绍看这里<BR /><A href="http://support.hp.com/document/c03561731" target="_blank" rel="noopener">http://support.hp.com/document/c03561731</A></P><P>&nbsp;</P><P>了解更多</P><P>&nbsp;</P><P>系统更新<BR />更新 Windows 10<BR /><A href="https://support.microsoft.com/zh-cn/help/4027667" target="_blank" rel="noopener">https://support.microsoft.com/zh-cn/help/4027667</A><BR /><A href="https://support.microsoft.com/zh-cn/help/4028685" target="_blank" rel="noopener">https://support.microsoft.com/zh-cn/help/4028685</A><BR />HP 电脑 - 安装最新版 Windows 10<BR /><A href="https://support.hp.com/cn-zh/document/c04889781" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/c04889781</A></P><P>HP 消费类电脑 - 使用 HP 云恢复工具（Windows 10、7）<BR /><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank">https://support.hp.com/cn-zh/document/c06179630</A></P> Wed, 03 Jun 2020 01:24:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979975#M30308 y2kim 2020-06-03T01:24:30Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979985#M30309 <P>我再次重新重置电脑，然后等了几个小时，终于从35%过去了。看来是要等的时间很长很长</P> Wed, 03 Jun 2020 02:44:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979985#M30309 凌锋峻 2020-06-03T02:44:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979989#M30310 <P>重置系统过程中，直到进入系统桌面前，建议不连接网络。</P> Wed, 03 Jun 2020 03:03:44 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ye-jing-ling2pro-zhong-zhi-dian-nao-ka-zhu/m-p/979989#M30310 y2kim 2020-06-03T03:03:44Z