https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984948#M31121 <P>外接键盘测试，外接正常的话，去售后检测下键盘。</P> Wed, 01 Jul 2020 08:20:32 GMT HUPH 2020-07-01T08:20:32Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984913#M31117 <P>键盘上QWERASDF键不能用，其他都可以用</P> Wed, 01 Jul 2020 05:49:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984913#M31117 键盘qwerasdf不能用 2020-07-01T05:49:48Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984923#M31118 <P><SPAN style="font-family: 'Microsoft YaHei';">做硬件诊断，开机</SPAN><SPAN style="font-family: Calibri;">F2</SPAN><SPAN style="font-family: 'Microsoft YaHei';">进入-组件测试-键盘</SPAN></P><P>HP 电脑 - 硬件故障测试</P><P><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/c03561731</A></P> Wed, 01 Jul 2020 06:39:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984923#M31118 y2kim 2020-07-01T06:39:26Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984948#M31121 <P>外接键盘测试，外接正常的话，去售后检测下键盘。</P> Wed, 01 Jul 2020 08:20:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984948#M31121 HUPH 2020-07-01T08:20:32Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984966#M31123 <P>很可能是硬件问题，建议进安全模式测试一下是不是正常，如果在安全模式下是一样的故障问题还是送售后检测处理吧。</P> Wed, 01 Jul 2020 10:01:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-ji-ge-jian-bu-neng-yong/m-p/984966#M31123 WDH 2020-07-01T10:01:18Z