https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045560#M45233 <P>谢谢您，问题已经得到解决<span class="lia-unicode-emoji" title=":笑眼笑脸:">😁</span></P> Fri, 25 Sep 2020 03:52:25 GMT 梦里三千落花树 2020-09-25T03:52:25Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044862#M45166 <P>在今天更新了bios系统后，所有网页视频html5都没办法正常播放，可以正常看见进度条，弹幕，视频声音也正常，但是看不到画面，点击一下惠普支持中心就会正常显示画面，然后打开一个新的视频页面又会看不到画面，需要重新打开惠普支持中心才行，在切换网页的时候画面会闪烁出现短暂的一瞬间，但切换回去以后仍然无法正常看到画面。截屏的时候画面会出来（不论是什么截屏方式），录屏的时候无法看到画面但是录制完成的文件是可以正常看到画面的。所以无法通过截屏/录屏的方式提供截图，远程桌面别人也可正常看到我的网页视频画面。状况如下图所示，手机拍照所得（第一张是截屏）。这种问题不知道如何解决，希望可以得到回复，急!!!!<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏时画面会正常显示，但是截屏完之后又会黑屏" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/49373i32CE479A4C271E0D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20200924_000943.jpg" alt="截屏时画面会正常显示，但是截屏完之后又会黑屏" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">截屏时画面会正常显示，但是截屏完之后又会黑屏</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="通过手机拍照获得的图片" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/49372i681B39D43046E12D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20200924_000943.jpg" alt="通过手机拍照获得的图片" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">通过手机拍照获得的图片</span></span></P> Wed, 23 Sep 2020 16:15:45 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044862#M45166 梦里三千落花树 2020-09-23T16:15:45Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044934#M45177 <P>什么浏览器？</P> Thu, 24 Sep 2020 04:23:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044934#M45177 y2kim 2020-09-24T04:23:16Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044936#M45178 <P>您好，所有浏览器，以及windows HD color设置中的该处视频均无法正常播放，截图的时候画面会出来。。。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20200924122452.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/49386i351D2F9C81D6E3ED/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20200924122452.png" alt="QQ截图20200924122452.png" /></span></P> Thu, 24 Sep 2020 04:26:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044936#M45178 梦里三千落花树 2020-09-24T04:26:18Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044938#M45179 <P>对了，更新了bios之后玩游戏也觉得挺卡的，不知道为什么。。。</P> Thu, 24 Sep 2020 04:36:45 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1044938#M45179 梦里三千落花树 2020-09-24T04:36:45Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045048#M45187 <P>更新浏览器试试</P> <P><A href="https://www.microsoft.com/zh-cn/edge" target="_blank">https://www.microsoft.com/zh-cn/edge</A></P> Thu, 24 Sep 2020 05:58:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045048#M45187 548851818 2020-09-24T05:58:56Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045380#M45218 <P><SPAN>操作系统：microsoft windows 10专业版</SPAN></P><P><SPAN>版本：10.0.19041</SPAN></P><P><SPAN>系统SKU：7DJ79PA#AB2</SPAN></P><P><SPAN>BIOS：AMI F.19 2020.8.14</SPAN></P><P><SPAN>BIOS模式：UEFI</SPAN></P><P><SPAN>主板产品：8574&nbsp;</SPAN></P><P><SPAN>用户名：qg2648118300@qq.com</SPAN></P><P><SPAN>驱动程序版本:27.21.14.5638</SPAN></P><P><SPAN>我确定我所有的浏览器都是最新版本，但是无法解决问题！</SPAN></P> Thu, 24 Sep 2020 10:48:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045380#M45218 梦里三千落花树 2020-09-24T10:48:27Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045522#M45230 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a>&nbsp;<a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/18602">@y2kim</a>&nbsp;</P> <P>&nbsp;</P> <P>请帮忙看看~</P> Fri, 25 Sep 2020 02:24:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045522#M45230 KongL 2020-09-25T02:24:24Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045554#M45232 <P>恢复BIOS默认值，Nvidia显卡驱动降级</P> <UL style="margin-left: .375in; direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">&nbsp;Windows&nbsp;10&nbsp;</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">中，在</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">开始</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">菜单旁边的搜索框中输入</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">设备管理器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">，然后在结果中选择</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">设备管理器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">。</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">展开</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">显示适配器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">。</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">右键</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">Nvidia显卡</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">，然后选择</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">更新驱动程序软件</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">浏览计算机以查找驱动程序软件</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">从计算机的设备驱动程序列表中选取</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在列表中选取有版本号的其他驱动</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">选择不是<SPAN>27.21.14.5638</SPAN></SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">的，按提示完成更换版本</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">重启</SPAN></LI> </UL> Fri, 25 Sep 2020 03:42:06 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045554#M45232 y2kim 2020-09-25T03:42:06Z https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045560#M45233 <P>谢谢您，问题已经得到解决<span class="lia-unicode-emoji" title=":笑眼笑脸:">😁</span></P> Fri, 25 Sep 2020 03:52:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/geng-xin9-22debios-hou-wu-fa-zheng-chang-diao-yonghtml5bo-fang-qi-qiu-jie-jue/m-p/1045560#M45233 梦里三千落花树 2020-09-25T03:52:25Z