https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061348#M47490 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-07-16-06-03.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51801iAC4F74C3CA94EAF3/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-07-16-06-03.png" alt="比特截图2020-12-07-16-06-03.png" /></span>首先感谢您的回帖，经过核查并没有<SPAN>KB4586876</SPAN>这个更新，其次经过我的测试后我发现同时卸载这两个设备重启可以使用，但是不稳定，比如我昨天可以正常使用后反复重启也没问题，今天打开电脑就不能用了，还需要卸载重启。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-07-16-08-31.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51802i292DF97E608544DE/image-size/medium?v=v2&amp;px=400" role="button" title="比特截图2020-12-07-16-08-31.png" alt="比特截图2020-12-07-16-08-31.png" /></span></P><P> </P> Mon, 07 Dec 2020 08:14:23 GMT DawenMiKi 2020-12-07T08:14:23Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061026#M47431 <P>麦克风有声音，但是所有程序都无法正常输入，检查了没有任何问题，昨天还好，开机后卸载麦克风重启可以用，但是再关机后打开就不行了，今天重新安装了官网驱动，卸载重启也不行了，都没有声音，望大佬指点一下。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-05-15-42-57.png" style="width: 525px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51756i085BD2435CA3F89D/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-05-15-42-57.png" alt="比特截图2020-12-05-15-42-57.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-05-15-43-23.png" style="width: 551px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51757i1817C225336097CF/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-05-15-43-23.png" alt="比特截图2020-12-05-15-43-23.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-05-15-43-47.png" style="width: 688px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51758iD25D23A4630BA4BB/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-05-15-43-47.png" alt="比特截图2020-12-05-15-43-47.png" /></span></P> Sat, 05 Dec 2020 07:52:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061026#M47431 DawenMiKi 2020-12-05T07:52:28Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061066#M47442 <P>系统中打开设备管理器，声音视频和游戏控制器中英特尔和Realtek设备都卸载，并勾选删除此硬件的驱动程序，系统设备中英特尔智音设备，也卸载，并勾选删除此硬件的驱动程序。</P> <P>然后重新安装声卡驱动试试</P> Sat, 05 Dec 2020 12:58:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061066#M47442 548851818 2020-12-05T12:58:02Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061154#M47456 <P>你好，已经尝试了您说的方法，但是问题仍未得到解决，还是和之前一样<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-06-19-58-56.png" style="width: 251px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51777i32ED3AD015913C39/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-06-19-58-56.png" alt="比特截图2020-12-06-19-58-56.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-06-19-59-42.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51778i69564C7E86E7696E/image-size/medium?v=v2&amp;px=400" role="button" title="比特截图2020-12-06-19-59-42.png" alt="比特截图2020-12-06-19-59-42.png" /></span></P><P> </P> Sun, 06 Dec 2020 12:01:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061154#M47456 DawenMiKi 2020-12-06T12:01:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061301#M47486 <P>&nbsp;KB4586876&nbsp;这个更新有没有装，如果装了，卸载这个更新，重启后试试。</P> Mon, 07 Dec 2020 07:07:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061301#M47486 548851818 2020-12-07T07:07:24Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061348#M47490 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-07-16-06-03.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51801iAC4F74C3CA94EAF3/image-size/large?v=v2&amp;px=999" role="button" title="比特截图2020-12-07-16-06-03.png" alt="比特截图2020-12-07-16-06-03.png" /></span>首先感谢您的回帖，经过核查并没有<SPAN>KB4586876</SPAN>这个更新，其次经过我的测试后我发现同时卸载这两个设备重启可以使用，但是不稳定，比如我昨天可以正常使用后反复重启也没问题，今天打开电脑就不能用了，还需要卸载重启。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="比特截图2020-12-07-16-08-31.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51802i292DF97E608544DE/image-size/medium?v=v2&amp;px=400" role="button" title="比特截图2020-12-07-16-08-31.png" alt="比特截图2020-12-07-16-08-31.png" /></span></P><P> </P> Mon, 07 Dec 2020 08:14:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061348#M47490 DawenMiKi 2020-12-07T08:14:23Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061355#M47491 <P>你好，关于刚刚我做出一个纠正，不是卸载硬件的问题，而是我的耳机插在暗影精灵5左侧耳机位置时（麦克风孔空置）开机后耳机有麦克风（监听）声音并且使用耳机麦克风，拔掉耳机后电脑自带麦克风（监听）也有声音，可以正常使用。</P> Mon, 07 Dec 2020 08:28:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061355#M47491 DawenMiKi 2020-12-07T08:28:50Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061356#M47492 <P>那就把最近两天更新的补丁都卸载了试试。</P> Mon, 07 Dec 2020 08:29:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling5mai-ke-feng-wen-ti/m-p/1061356#M47492 548851818 2020-12-07T08:29:50Z