https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067574#M48532 <P>我之前安装了黑苹果10.15.7的系统</P><P>再进到Windows时，omen gaming hub出现了卡顿的情况，并且点击电脑设备无法打开具体的调节选项</P><P>然后重新下载安装了一下，又下载安装了一下</P><P><SPAN>OMENCC Driver Package</SPAN><BR /><A href="http://ftp.hp.com/pub/softpaq/sp110001-110500/sp110062.exe" target="_blank" rel="noopener noopener noreferrer">http://ftp.hp.com/pub/softpaq/sp110001-110500/sp110062.exe</A><BR /><SPAN>或https://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110062.exe</SPAN>&nbsp;<SPAN><BR /></SPAN><SPAN>和 OMEN Command Center SDK Package</SPAN><BR /><A href="https://ftp.hp.com/pub/softpaq/sp109001-109500/sp109023.exe" target="_blank" rel="noopener noopener noreferrer">https://ftp.hp.com/pub/softpaq/sp109001-109500/sp109023.exe</A><BR /><SPAN>或https://h30318.www3.hp.com/pub/softpaq/sp109001-109500/sp109023.exe</SPAN></P><P><SPAN>请问这种问题该怎么解决？</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="omen light studio 也消失了" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52930iEB0BEEDCFAE2D99C/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2021-01-11 162121.png" alt="omen light studio 也消失了" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">omen light studio 也消失了</span></span></P><P>&nbsp;</P><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV> Mon, 11 Jan 2021 08:27:16 GMT Biophilia 2021-01-11T08:27:16Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067574#M48532 <P>我之前安装了黑苹果10.15.7的系统</P><P>再进到Windows时，omen gaming hub出现了卡顿的情况，并且点击电脑设备无法打开具体的调节选项</P><P>然后重新下载安装了一下，又下载安装了一下</P><P><SPAN>OMENCC Driver Package</SPAN><BR /><A href="http://ftp.hp.com/pub/softpaq/sp110001-110500/sp110062.exe" target="_blank" rel="noopener noopener noreferrer">http://ftp.hp.com/pub/softpaq/sp110001-110500/sp110062.exe</A><BR /><SPAN>或https://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110062.exe</SPAN>&nbsp;<SPAN><BR /></SPAN><SPAN>和 OMEN Command Center SDK Package</SPAN><BR /><A href="https://ftp.hp.com/pub/softpaq/sp109001-109500/sp109023.exe" target="_blank" rel="noopener noopener noreferrer">https://ftp.hp.com/pub/softpaq/sp109001-109500/sp109023.exe</A><BR /><SPAN>或https://h30318.www3.hp.com/pub/softpaq/sp109001-109500/sp109023.exe</SPAN></P><P><SPAN>请问这种问题该怎么解决？</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="omen light studio 也消失了" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52930iEB0BEEDCFAE2D99C/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2021-01-11 162121.png" alt="omen light studio 也消失了" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">omen light studio 也消失了</span></span></P><P>&nbsp;</P><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV> Mon, 11 Jan 2021 08:27:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067574#M48532 Biophilia 2021-01-11T08:27:16Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067581#M48534 <P>你在装黑苹果系统的时候已经把这台机器自身的ID信息文件给破坏掉了，所以在使用gaming hub的时候侦测不到机器原来的信息，所以自然不会有那些HP电脑才能使用的功能，在这个APP看来你这台机器已经是苹果的了。</P> Mon, 11 Jan 2021 08:54:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067581#M48534 TPcarver 2021-01-11T08:54:09Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067584#M48535 <P>但是其他的功能还都正常，而且在Windows的系统中显示信息也没有变化，既然的Windows 的软件，应该识别Windows的系统才对呀！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210111165859.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52933iEB13D9E0D58B31F6/image-size/medium?v=v2&amp;px=400" role="button" title="QQ截图20210111165859.png" alt="QQ截图20210111165859.png" /></span></P> Mon, 11 Jan 2021 09:03:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067584#M48535 Biophilia 2021-01-11T09:03:00Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067586#M48537 <P>你试试其他HP的软件能不能侦测到你的产品型号 类似Omen 15-en0000这种字符.如果不能还是以上的问题，HP自带的软件需要侦测你的产品型号。</P> Mon, 11 Jan 2021 09:08:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067586#M48537 TPcarver 2021-01-11T09:08:51Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067597#M48540 <P>我用HP system event utility检测了一下发现确实是ID被更改了，请问有什么办法可以解决吗？还是说只能把黑苹果卸载......</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="123.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53227i0A497CFEF9205CC1/image-size/large?v=v2&amp;px=999" role="button" title="123.png" alt="123.png" /></span></P> Mon, 18 Jan 2021 04:21:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067597#M48540 Biophilia 2021-01-18T04:21:52Z https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067612#M48545 <P>用下面的工具收集一下日志文件，然后发送到<U><FONT color="#0b0117">OMEN Command Center &lt;omencc.feedback@hp.com&gt;</FONT></U>这个邮箱。</P><P><A href="https://h30434.www3.hp.com/psg/attachments/psg/GamingNotebooks/36287/1/OCCLogCollector_v1.12_11182020%20for%20Customer.zip" target="_blank" rel="noopener">https://h30434.www3.hp.com/psg/attachments/psg/GamingNotebooks/36287/1/OCCLogCollector_v1.12_11182020%20for%20Customer.zip</A></P><P>同时打开Windows安装盘，如果是C盘的话，打开C盘，显示隐藏文件夹，然后进入C:\System.sav，截个图，能显示所有文件名的图，一并发送过来。看能不能修改。如果不能的话，就要重新安装HP的系统了。</P> Mon, 11 Jan 2021 11:24:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/omen-gaming-hub-wu-fa-xian-shi-she-bei/m-p/1067612#M48545 Waley 2021-01-11T11:24:43Z