https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072470#M49345 <P>给您的驱动是针对1903才能安装的，您这种情况应该和系统的镜像有关系的，建议您可以考虑安装回预装系统测试的。方法如下（微信打开）</P><P><SPAN><A href="https://css.ext.hp.com/pps_wechat/oauth.jsp?target_url=https://css.ext.hp.com/pps_wechat/km/km.html?source=dkf&amp;kmid=11158965" target="_blank">https://css.ext.hp.com/pps_wechat/oauth.jsp?target_url=https://css.ext.hp.com/pps_wechat/km/km.html?source=dkf&amp;kmid=11158965</A></SPAN></P> Fri, 05 Feb 2021 05:22:32 GMT 大耀耀 2021-02-05T05:22:32Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1071539#M49127 <P>window10 系统更新至2004，官网上旧驱动只提供到v1903，运行则提示<SPAN>The driver is not supported on this OS version，</SPAN>无法在新版本系统下安装，寻求提供解决方法。<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="设备管理器" style="width: 329px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53719i803C2411F8B7F89D/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2021-01-31_19-34-57.png" alt="设备管理器" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">设备管理器</span></span></P><P>&nbsp;</P> Sun, 31 Jan 2021 11:36:56 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1071539#M49127 John05 2021-01-31T11:36:56Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1071804#M49187 <P>开始→设置→更新和安全→Windows更新，检查更新，安装更新。<BR />如果遇到可选择的更新不装。<BR />这个过程中，Windows更新会安装需要的更新和大部分的硬件驱动程序。<BR />这个过程可能需要两到三次重启。<BR />之后就基本正常了。<BR /><BR /></P> Mon, 01 Feb 2021 12:44:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1071804#M49187 548851818 2021-02-01T12:44:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072058#M49267 <P>我确实就是这样做的，但是设备管理中四个设备无论如何都是黄色三角形，而Windows更新中已经显示你使用的是最新版本。</P> Tue, 02 Feb 2021 16:22:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072058#M49267 John05 2021-02-02T16:22:26Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072307#M49304 <P>windows 更新下有没有让您更新到20H2的推送呢？有的话更新到20H2试试。</P><P>&nbsp;</P><P>下面两个驱动安装一下试试。</P><P><SPAN>Intel Management Engine Interface (MEI) 驱动程序 (Winodws 10 v1903)：</SPAN></P><P><A href="https://h30318.www3.hp.com/pub/softpaq/sp97001-97500/sp97160.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp97001-97500/sp97160.exe</A></P><P>&nbsp;</P><P><SPAN>英特尔芯片组安装实用程序和驱动程序 (Windows 10 v1903)：</SPAN></P><P><SPAN><A href="https://h30318.www3.hp.com/pub/softpaq/sp97001-97500/sp97158.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp97001-97500/sp97158.exe</A></SPAN></P> Thu, 04 Feb 2021 07:21:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072307#M49304 大耀耀 2021-02-04T07:21:16Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072385#M49325 <P>目前系统已经更新到20H2，两个软件下载下来安装提示不支持的系统<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Snipaste_2021-02-04_21-17-19.png" style="width: 516px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53863iD41AE4D8CBFC6286/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2021-02-04_21-17-19.png" alt="Snipaste_2021-02-04_21-17-19.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Snipaste_2021-02-04_21-18-52.png" style="width: 427px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53864iE494E8CA744824E6/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2021-02-04_21-18-52.png" alt="Snipaste_2021-02-04_21-18-52.png" /></span></P><P>&nbsp;</P> Thu, 04 Feb 2021 13:20:11 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072385#M49325 John05 2021-02-04T13:20:11Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072470#M49345 <P>给您的驱动是针对1903才能安装的，您这种情况应该和系统的镜像有关系的，建议您可以考虑安装回预装系统测试的。方法如下（微信打开）</P><P><SPAN><A href="https://css.ext.hp.com/pps_wechat/oauth.jsp?target_url=https://css.ext.hp.com/pps_wechat/km/km.html?source=dkf&amp;kmid=11158965" target="_blank">https://css.ext.hp.com/pps_wechat/oauth.jsp?target_url=https://css.ext.hp.com/pps_wechat/km/km.html?source=dkf&amp;kmid=11158965</A></SPAN></P> Fri, 05 Feb 2021 05:22:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4xi-tong-geng-xin-daowindow10-2004bu-fen-wu-fa-an-zhuang-she-bei-guan-li-qi-gan-tan-hao/m-p/1072470#M49345 大耀耀 2021-02-05T05:22:32Z