https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073371#M49684 <P>究竟该如何解决，难道要换一个版本吗？哪些版本是支持安装的呢？</P> Fri, 12 Feb 2021 05:21:04 GMT adada 2021-02-12T05:21:04Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073066#M49679 <P>&nbsp;</P><P>自从安装了VBOX虚拟机程序，触控板不能用了，只能用外接鼠标。外接了一个移动硬盘，重新安装了另外一个win10系统，没有安装VBOX程序，也是不能用触控板。然后我打开后盖看看，居然发现硬盘盒子是空盒子，那么电脑显示硬盘512GB是真的吗？我是不是被经销商套路了？还有官网上下载的触控板驱动无法安装。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获1.PNG" style="width: 785px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53991i628DFCF67D2C6B1F/image-size/large?v=v2&amp;px=999" role="button" title="捕获1.PNG" alt="捕获1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 635px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53992iD47029BF1ADFA015/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P><P>&nbsp;</P> Tue, 09 Feb 2021 02:55:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073066#M49679 adada 2021-02-09T02:55:02Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073074#M49680 <P>M.2&nbsp;硬盘和 2.5英寸硬盘不一样。</P> <P>例如 <A href="https://item.jd.com/100003181110.html" target="_blank">https://item.jd.com/100003181110.html</A></P> <P>额外的位置是预留加第二块硬盘的。</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />◆操作系统名称和版本是：？<BR />◆系统SKU是：？<BR />◆BIOS版本/日期是：？<BR />◆BIOS模式是：？<BR />◆主板产品是：？<BR /><BR /></P> Tue, 09 Feb 2021 04:00:44 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073074#M49680 548851818 2021-02-09T04:00:44Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073148#M49681 <P>操作系统名称：Microsoft windows 10 专业版；</P><P>操作系统版本：10.0.19042版本19042；</P><P>系统SKU：15F24PA#AB2；</P><P>BIOS版本：insyde F.13，</P><P>BIOS日期：2020/7/16；</P><P>BIOS模式：UEFI；</P><P>主板产品：8742；</P> Tue, 09 Feb 2021 11:34:22 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073148#M49681 adada 2021-02-09T11:34:22Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073181#M49682 <P>C:\SWSetup\sp105566&nbsp;文件夹中</P> <P>双击&nbsp;install.cmd&nbsp;运行安装试试。</P> <P>或者X64文件夹中，</P> <P>ETD.inf</P> <P>ETDHCF.inf</P> <P>PTPFilter.inf</P> <P>这三个文件，分别右键点击，然后选择&nbsp;安装。</P> Wed, 10 Feb 2021 01:40:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073181#M49682 548851818 2021-02-10T01:40:48Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073209#M49683 <P>X64文件夹中的可以安装，install.cmd安装报错。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获2.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54033i5E618F4B7D70996C/image-size/large?v=v2&amp;px=999" role="button" title="捕获2.PNG" alt="捕获2.PNG" /></span></P> Wed, 10 Feb 2021 03:00:42 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073209#M49683 adada 2021-02-10T03:00:42Z https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073371#M49684 <P>究竟该如何解决，难道要换一个版本吗？哪些版本是支持安装的呢？</P> Fri, 12 Feb 2021 05:21:04 GMT https://h30471.www3.hp.com/t5/you-xi-ben/ying-pan-he-shi-kong-he-zi-chu-kong-ban-mei-you-fan-ying/m-p/1073371#M49684 adada 2021-02-12T05:21:04Z