https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-zhong-qi-shu-ju-wen-ti/m-p/1082078#M51021 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210327_101314.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55857i06F6BF0BC0524228/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210327_101314.jpg" alt="IMG_20210327_101314.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210327_101415.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55858i57F44B8967A60589/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210327_101415.jpg" alt="IMG_20210327_101415.jpg" /></span></P><P>  之前电脑开机时一直显示非HP电池，我在论坛了解到要更新BIOS系统，然后我在官网更新了BIOS系统过后就会有一个bug。每次电脑重启都会清除电脑里软件的数据，包括桌面上的文件夹和任务栏中的设置等等，桌面的壁纸也还原初始壁纸，（第一张是重启前，第二张是重启过后）请问这是什么故障？应该怎么解决？</P> Sat, 27 Mar 2021 02:34:41 GMT T_小白 2021-03-27T02:34:41Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-zhong-qi-shu-ju-wen-ti/m-p/1082078#M51021 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210327_101314.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55857i06F6BF0BC0524228/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210327_101314.jpg" alt="IMG_20210327_101314.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210327_101415.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55858i57F44B8967A60589/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210327_101415.jpg" alt="IMG_20210327_101415.jpg" /></span></P><P>  之前电脑开机时一直显示非HP电池，我在论坛了解到要更新BIOS系统，然后我在官网更新了BIOS系统过后就会有一个bug。每次电脑重启都会清除电脑里软件的数据，包括桌面上的文件夹和任务栏中的设置等等，桌面的壁纸也还原初始壁纸，（第一张是重启前，第二张是重启过后）请问这是什么故障？应该怎么解决？</P> Sat, 27 Mar 2021 02:34:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-zhong-qi-shu-ju-wen-ti/m-p/1082078#M51021 T_小白 2021-03-27T02:34:41Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-zhong-qi-shu-ju-wen-ti/m-p/1082306#M51066 <P>可以试试看C盘下的用户文件夹中能不能看到关机前的数据文档，也可以尝试重新创建一个账户看看。</P><P>更新一下系统版本。</P><P>要是还是不行可以尝试重置一下此电脑看看。</P> Mon, 29 Mar 2021 02:54:47 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-nao-zhong-qi-shu-ju-wen-ti/m-p/1082306#M51066 Hou-YJ 2021-03-29T02:54:47Z