https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093946#M52884 <P>兄弟，好像不是内存条的问题，我都查过了的，还清理了一下粉尘，用着用着就卡屏，还有异响，只能按电源键，重启后正常</P> Thu, 03 Jun 2021 00:46:54 GMT Stom 2021-06-03T00:46:54Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1049131#M45545 插着电源线正常使用时，把电脑往后推动了一点，立即出现浅绿色条纹覆盖在原来的画面上，并且画面卡死操作无响应，重启后正常，已出现多次均重启后正常 Tue, 06 Oct 2020 07:30:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1049131#M45545 kksh133 2020-10-06T07:30:29Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1049840#M45616 <P>您好</P><P>&nbsp;建议联系维修站</P> Sun, 11 Oct 2020 01:54:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1049840#M45616 Chen_long 2020-10-11T01:54:31Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1092803#M52703 <P>兄弟，你的这个问题弄好了没有</P><P>&nbsp;</P> Wed, 26 May 2021 08:39:14 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1092803#M52703 Stom 2021-05-26T08:39:14Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1092867#M52714 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/176161">@Stom</a>&nbsp; 您好</P> <P>&nbsp;</P> <P>建议详细描述您遇到的问题，在线工程师会为您解答。</P> Thu, 27 May 2021 01:34:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1092867#M52714 KongL 2021-05-27T01:34:15Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093691#M52859 <P><SPAN>电脑正常使用，看电影、听歌、出现浅绿色条纹覆盖在原来的画面上，并且画面卡死操作无响应，音响异响，重启后正常，已出现多次均重启后正常</SPAN></P> Tue, 01 Jun 2021 03:10:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093691#M52859 Stom 2021-06-01T03:10:15Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093703#M52860 <P>兄弟，解决了，应该是内存条接触问题，可以把内存条卸下来擦擦金手指，重插一下。如果还出现问题就是内存条的问题了</P> Tue, 01 Jun 2021 03:37:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093703#M52860 kksh133 2021-06-01T03:37:54Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093827#M52866 <P><SPAN>电脑正常使用，看电影、听歌、出现浅绿色条纹覆盖在原来的画面上，并且画面卡死操作无响应，音响异响，重启后正常，已出现多次均重启后正常</SPAN></P> Wed, 02 Jun 2021 03:31:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093827#M52866 Stom 2021-06-02T03:31:15Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093946#M52884 <P>兄弟，好像不是内存条的问题，我都查过了的，还清理了一下粉尘，用着用着就卡屏，还有异响，只能按电源键，重启后正常</P> Thu, 03 Jun 2021 00:46:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1093946#M52884 Stom 2021-06-03T00:46:54Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1094569#M52974 <P>建议您更新显卡驱动与系统。重新插拔机器的内存插条，恢复机器的BIOS默认值测试。</P> Mon, 07 Jun 2021 05:36:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1094569#M52974 大耀耀 2021-06-07T05:36:54Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095193#M53051 <P><SPAN>建议您更新显卡驱动与系统。重新插拔机器的内存插条，恢复机器的BIOS默认值测试。</SPAN></P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;这些我都试过了，还是出现问题，也用各种软件测试了CPU\GPU\SSD\还有机械硬盘，都没发现问题 ，但发现有时一边上网一边听歌或看电影，比较容易出现这样的问题。系统重装了几个都是这样的问题</SPAN></P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;这个电脑的散热功能不是很好，买了个支架辅助散热，但也是同样偶尔会出现同样的问题。</SPAN></P> Thu, 10 Jun 2021 00:29:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095193#M53051 Stom 2021-06-10T00:29:27Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095194#M53052 <DIV><DIV><P><SPAN>这些我都试过了，还是出现问题，也用各种软件测试了CPU\GPU\SSD\还有机械硬盘，都没发现问题 ，但发现有时一边上网一边听歌或看电影，比较容易出现这样的问题。系统重装了几个都是这样的问题</SPAN></P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;这个电脑的散热功能不是很好，买了个支架辅助散热，但也是同样偶尔会出现同样的问题。</SPAN></P></DIV></DIV><DIV><DIV><DIV><DIV>&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>&nbsp;</DIV></DIV><DIV><DIV><DIV><DIV>&nbsp;</DIV></DIV><DIV><DIV>&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV> Thu, 10 Jun 2021 00:31:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095194#M53052 Stom 2021-06-10T00:31:10Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095588#M53123 <P>您好，如果还是有这个情况的话，建议您联系维修中心现场检测看一下，重装过系统都无效的话，基本可以确定是硬件方面的问题的。</P> Fri, 11 Jun 2021 09:36:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095588#M53123 hlin 2021-06-11T09:36:17Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095743#M53143 <P><SPAN>光影精灵4一直死机或者黑屏，就是画面突然卡住什么也不能动，玩游戏或者写office都会死机，就算挂在那里也有几率死机。我一开始以为是程序无响应的假死，然后按Cap无反应就知道是真死机。显卡驱动和bios已经更新到最新版本了，还是这样。求大佬帮忙。</SPAN></P> Sun, 13 Jun 2021 03:41:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1095743#M53143 Stom 2021-06-13T03:41:49Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1096252#M53234 <P>不知道是否尝试过重新安装过系统，安装纯净版系统测试看看，要是还是不行优先检测开机点击F2进行硬件相关的检测。或者是联系一下当地维修中心检测也是可以的。</P> Tue, 15 Jun 2021 09:18:08 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling4xian-shi-ping-tu-ran-hua-ping-ka-si/m-p/1096252#M53234 Hou-YJ 2021-06-15T09:18:08Z