https://h30471.www3.hp.com/t5/you-xi-ben/qing-zhuan-ye-ren-shi-bang-mang-jie-du-yi-xiaHP-zhen-duan-gong-ju-ri-zhi-dian-chi/m-p/1095571#M53114 <DIV>问题：连接电源后电池只能充到2%的电量，充不进电</DIV><DIV>&nbsp;</DIV><DIV>日志如下：</DIV><DIV>TestVersion = 1.17.5.0 TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af StartTime = 2021-06-11T16:11:13 ExecutionDuration = 00:00:58 Result = ExecutionFailed ErrorCode = 628 FailureId = 9K7C48-000AM2-MFPURG-CA5J13 ================================================== BatteryCheckResult: 13 DevicesSupported: 1 DeviceCount: 1 Primary_ToolError: 64 Primary_WrapperError: 0 Primary_DeviceName: Battery Primary_DevicesSupported: 1 Primary_DeviceCount: 1 Primary_TestResultCode: BAD_CELL Primary_BatteryIndividualLogicStateResult: BAD_CELL Primary_BatteryIndividualChargeStateResult: BLOWN_FUSE Primary_TestResultString: BAD CELL Primary_DesignCapacity: 8000 mAh Primary_FullChargeCapacity: 8000 mAh Primary_RemainingCapacity: 163 mAh Primary_MaxError: 100 Primary_CycleCount: 5 Primary_Temperature: 25 deg C Primary_Voltage: 9987 mV Primary_Current: 0 mA Primary_DesignVoltage: 11550 mV Primary_Status: 720 Primary_CellVoltage1: 3573 mV Primary_CellVoltage2: 3413 mV Primary_CellVoltage3: 3001 mV Primary_CellVoltage4: 0 mV Primary_SerialNumber: 11796 03/30/2020 Primary_ManufacturerName: 333-2C-0E Primary_BatteryCTNumber: N/A Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: Supported Primary_ACPowerOn: True Primary_TempCharge: True Primary_MultBatteryCharge: Primary_ChargeTest: True Primary_ChargeCapacity: 100 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_ACadapterOK: True Primary_BatteryCharge: True Primary_DesignCycleCount: 1000 Primary_LowVoltageDisable: False Primary_AdaptiveBatteryExtender: Not Supported Primary_ACAdapterStatus: False</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>以下是部分<SPAN>powercfg /batteryreport</SPAN>命令符电池报告日志：</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210611162236.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58794iA451E1B628A275EB/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210611162236.jpg" alt="QQ截图20210611162236.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210611162254.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58795i02A2299D60787307/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210611162254.jpg" alt="QQ截图20210611162254.jpg" /></span></DIV> Fri, 11 Jun 2021 08:24:17 GMT lmz 2021-06-11T08:24:17Z https://h30471.www3.hp.com/t5/you-xi-ben/qing-zhuan-ye-ren-shi-bang-mang-jie-du-yi-xiaHP-zhen-duan-gong-ju-ri-zhi-dian-chi/m-p/1095571#M53114 <DIV>问题：连接电源后电池只能充到2%的电量，充不进电</DIV><DIV>&nbsp;</DIV><DIV>日志如下：</DIV><DIV>TestVersion = 1.17.5.0 TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af StartTime = 2021-06-11T16:11:13 ExecutionDuration = 00:00:58 Result = ExecutionFailed ErrorCode = 628 FailureId = 9K7C48-000AM2-MFPURG-CA5J13 ================================================== BatteryCheckResult: 13 DevicesSupported: 1 DeviceCount: 1 Primary_ToolError: 64 Primary_WrapperError: 0 Primary_DeviceName: Battery Primary_DevicesSupported: 1 Primary_DeviceCount: 1 Primary_TestResultCode: BAD_CELL Primary_BatteryIndividualLogicStateResult: BAD_CELL Primary_BatteryIndividualChargeStateResult: BLOWN_FUSE Primary_TestResultString: BAD CELL Primary_DesignCapacity: 8000 mAh Primary_FullChargeCapacity: 8000 mAh Primary_RemainingCapacity: 163 mAh Primary_MaxError: 100 Primary_CycleCount: 5 Primary_Temperature: 25 deg C Primary_Voltage: 9987 mV Primary_Current: 0 mA Primary_DesignVoltage: 11550 mV Primary_Status: 720 Primary_CellVoltage1: 3573 mV Primary_CellVoltage2: 3413 mV Primary_CellVoltage3: 3001 mV Primary_CellVoltage4: 0 mV Primary_SerialNumber: 11796 03/30/2020 Primary_ManufacturerName: 333-2C-0E Primary_BatteryCTNumber: N/A Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: Supported Primary_ACPowerOn: True Primary_TempCharge: True Primary_MultBatteryCharge: Primary_ChargeTest: True Primary_ChargeCapacity: 100 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_ACadapterOK: True Primary_BatteryCharge: True Primary_DesignCycleCount: 1000 Primary_LowVoltageDisable: False Primary_AdaptiveBatteryExtender: Not Supported Primary_ACAdapterStatus: False</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>以下是部分<SPAN>powercfg /batteryreport</SPAN>命令符电池报告日志：</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210611162236.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58794iA451E1B628A275EB/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210611162236.jpg" alt="QQ截图20210611162236.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210611162254.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58795i02A2299D60787307/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210611162254.jpg" alt="QQ截图20210611162254.jpg" /></span></DIV> Fri, 11 Jun 2021 08:24:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/qing-zhuan-ye-ren-shi-bang-mang-jie-du-yi-xiaHP-zhen-duan-gong-ju-ri-zhi-dian-chi/m-p/1095571#M53114 lmz 2021-06-11T08:24:17Z https://h30471.www3.hp.com/t5/you-xi-ben/qing-zhuan-ye-ren-shi-bang-mang-jie-du-yi-xiaHP-zhen-duan-gong-ju-ri-zhi-dian-chi/m-p/1095600#M53125 <P>不用搞这么复杂</P><P>HP诊断工具提示更换&nbsp; 弱&nbsp; 可用容量低 就换新电池</P><P>提示校准就去校准下电池</P> Fri, 11 Jun 2021 10:21:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/qing-zhuan-ye-ren-shi-bang-mang-jie-du-yi-xiaHP-zhen-duan-gong-ju-ri-zhi-dian-chi/m-p/1095600#M53125 正在输入 2021-06-11T10:21:19Z