https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling6bi-ji-ben-zong-shi-tu-ran-zi-dong-zhong-qi-huo-zhe-ka-zhu-wan-quan-mei-you-ren-he-fan-ying-bao-kuo-jian-pan-he-shu-biao/m-p/1097419#M53406 <P>试试看更新一下机器的BIOS版本，确认更新到最新，看您的描述Windows更新也有更新失败的情况，也是建议更换网络环境之后重新进行一下检查更新试试看。</P> Mon, 21 Jun 2021 08:17:04 GMT Hou-YJ 2021-06-21T08:17:04Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling6bi-ji-ben-zong-shi-tu-ran-zi-dong-zhong-qi-huo-zhe-ka-zhu-wan-quan-mei-you-ren-he-fan-ying-bao-kuo-jian-pan-he-shu-biao/m-p/1097032#M53336 <P>电脑是新的官方买的，用了一个月就开始出现这种情况，还曾经有一次弹出“电池不匹配的”的蓝屏，但后来就没弹出过这个。系统没有任何重装。杀毒软件仅限一个腾讯电脑管家，显示没有木马，自带的安全中心也显示安全。没有从不明途径下载过任何文件。用过驱动精灵，但显示驱动程序都更新了，没问题。有的时候电脑插上充电器就会重启，但仅限少数时候。而且电脑重启并非过热（放了2小时室温关机，开机后5分钟内卡住然后自动重启，而且重启两次，然后又好了。放了几张图，我也不太懂什么意思，希望专业人士解答一下，谢谢，不然就只能去官方店修了。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210618215221.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59121iCF79A52F9383CAED/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210618215221.png" alt="QQ截图20210618215221.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210618215353.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59122iE3BD923920A262A7/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210618215353.png" alt="QQ截图20210618215353.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210618221250.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59123i5D50D5F07A09E82A/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210618221250.png" alt="QQ截图20210618221250.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210618215638.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59124i8BCCE1C8ADB4BC98/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210618215638.png" alt="QQ截图20210618215638.png" /></span></P> Fri, 18 Jun 2021 14:18:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling6bi-ji-ben-zong-shi-tu-ran-zi-dong-zhong-qi-huo-zhe-ka-zhu-wan-quan-mei-you-ren-he-fan-ying-bao-kuo-jian-pan-he-shu-biao/m-p/1097032#M53336 GUDI 2021-06-18T14:18:54Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling6bi-ji-ben-zong-shi-tu-ran-zi-dong-zhong-qi-huo-zhe-ka-zhu-wan-quan-mei-you-ren-he-fan-ying-bao-kuo-jian-pan-he-shu-biao/m-p/1097419#M53406 <P>试试看更新一下机器的BIOS版本，确认更新到最新，看您的描述Windows更新也有更新失败的情况，也是建议更换网络环境之后重新进行一下检查更新试试看。</P> Mon, 21 Jun 2021 08:17:04 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling6bi-ji-ben-zong-shi-tu-ran-zi-dong-zhong-qi-huo-zhe-ka-zhu-wan-quan-mei-you-ren-he-fan-ying-bao-kuo-jian-pan-he-shu-biao/m-p/1097419#M53406 Hou-YJ 2021-06-21T08:17:04Z