https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113052#M56444 <P>暗影精灵4Pro运行软件时不间断的黑屏，但有声音，强制关机重启后又正常开机，过段时间继续黑屏。惠普售后检测无异常</P> Mon, 06 Sep 2021 06:34:42 GMT 褚嬴 2021-09-06T06:34:42Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113052#M56444 <P>暗影精灵4Pro运行软件时不间断的黑屏，但有声音，强制关机重启后又正常开机，过段时间继续黑屏。惠普售后检测无异常</P> Mon, 06 Sep 2021 06:34:42 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113052#M56444 褚嬴 2021-09-06T06:34:42Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113057#M56447 <P>如果服务中心判断不是硬件问题，自己可以再做一次系统看看</P> <P>如果服务中心并不能判断，可以将机器留下让他们自己试。如果问题比较容易复现而且他们能看到。</P> <P>如果问题不容易复现，还是要给他们多点时间看看。</P> Mon, 06 Sep 2021 06:44:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113057#M56447 y2kim 2021-09-06T06:44:54Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113058#M56448 <P>前天系统已经恢复过出厂设置了，但依旧黑屏，重做系统是指系统重装？</P> Mon, 06 Sep 2021 06:49:06 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113058#M56448 褚嬴 2021-09-06T06:49:06Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113062#M56449 <P style="margin: 0in; font-size: 11.0pt;" lang="en-US"><SPAN style="font-family: Calibri;">HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">消费类电脑</SPAN><SPAN style="font-family: Calibri;"> - </SPAN><SPAN style="font-family: 'Microsoft YaHei';">使用</SPAN><SPAN style="font-family: Calibri;"> HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">云恢复工具（</SPAN><SPAN style="font-family: Calibri;">Windows 10</SPAN><SPAN style="font-family: 'Microsoft YaHei';">、</SPAN><SPAN style="font-family: Calibri;">7</SPAN><SPAN style="font-family: 'Microsoft YaHei';">）</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US"><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank">https://support.hp.com/cn-zh/document/c06179630</A></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">做一个出厂系统，然后什么都不装，只装1-2个游戏测试</P> Mon, 06 Sep 2021 06:54:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113062#M56449 y2kim 2021-09-06T06:54:25Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113382#M56484 <P>惠普官网的驱动列表中， BIOS&nbsp;和&nbsp;vBIOS&nbsp;都更新试试。</P> Tue, 07 Sep 2021 08:19:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113382#M56484 548851818 2021-09-07T08:19:15Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113399#M56487 <P>今天我已经把BIOS，显卡驱动，系统都安装更新了一遍，系统文件也修复了一遍，但依旧会黑屏，现在还需要做什么吗</P> Tue, 07 Sep 2021 08:36:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113399#M56487 褚嬴 2021-09-07T08:36:37Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113710#M56560 <P>重装系统试试，或联系维修中心现场检测吧。</P> Wed, 08 Sep 2021 07:47:53 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4Pro-bu-jian-duan-de-hei-ping/m-p/1113710#M56560 hlin 2021-09-08T07:47:53Z