https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119849#M57725 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128852">@吴洗杯</a>&nbsp; 已写:<BR /> <P>主板已经更换过了。</P> <HR /></BLOCKQUOTE> <P>那就说不通了</P> <P>机器就这些大零件</P> <P>主板内存</P> <P>外壳键盘触摸板</P> <P>屏幕</P> <P>&nbsp;</P> <P>出现这个异常的时候，按大小写灯能不能切换，不能的话，还是硬件问题。</P> <P>能切换的话，试试外接HDMI外接屏幕，按Win+P</P> Sat, 09 Oct 2021 01:27:05 GMT y2kim 2021-10-09T01:27:05Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112572#M56322 <P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="故障.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/62644iAD11DAB55B3DDFFE/image-size/large?v=v2&amp;px=999" role="button" title="故障.jpg" alt="故障.jpg" /></span>这样之后，显示又会恢复正常，但很快又会再次这样，要持续几分钟，才会彻底恢复正常。然后就不会再有问题了。每次这样的时候，风扇的声音都会变得很大。</P> Sat, 04 Sep 2021 01:12:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112572#M56322 吴洗杯 2021-09-04T01:12:00Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112595#M56329 <P style="margin: 0in; font-size: 11.0pt;"><SPAN style="font-family: 'Microsoft YaHei';">做硬件</SPAN><SPAN style="font-family: 'Microsoft YaHei';">测试</SPAN><SPAN style="font-family: 'Microsoft YaHei';">，开机</SPAN><SPAN style="font-family: Calibri;">F2</SPAN><SPAN style="font-family: 'Microsoft YaHei';">进入</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">系统测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">全面测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">循环运行直到出现错误</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">建议晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">如果开机按F2没有系统测试，全面测试选项，背景画面是黑色，需要安装测试功能。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;" lang="en-US"><SPAN style="font-family: Calibri;">HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">电脑</SPAN><SPAN style="font-family: Calibri;"> - </SPAN><SPAN style="font-family: 'Microsoft YaHei';">硬件故障测试</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">https://support.hp.com/cn-zh/document/c03561731</A></P> Sat, 04 Sep 2021 04:43:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112595#M56329 y2kim 2021-09-04T04:43:52Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112707#M56356 <P>循环了5次，但是没有任何问题。</P> Sat, 04 Sep 2021 10:06:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112707#M56356 吴洗杯 2021-09-04T10:06:01Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112767#M56359 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128852">@吴洗杯</a>&nbsp; 已写:<BR /> <P>循环了5次，但是没有任何问题。</P> <HR /></BLOCKQUOTE> <P>硬件循环测试呢，不会触发过热的</P> <P>&nbsp;</P> <P>是不是好久没清灰了，重新涂散热硅脂</P> <P>&nbsp;</P> <P>或者求助服务中心</P> Sun, 05 Sep 2021 00:43:06 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1112767#M56359 y2kim 2021-09-05T00:43:06Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119823#M57721 <P>我去了惠普指定的维修点，但他们的检测结果是硬件没有任何问题。不过最后还是给我换了内存条，他们说这样或许能好。但是我拿回机子后还是有相同的问题，而且越来越严重了。之前只有在进系统的时候才会出现这个问题，但是现在是刚启动电脑都会出现这种情况。他们已经帮我清灰过了。并且，昨天我还用惠普的cloud recovery tool还原过一次系统，但都无法解决问题。现在这个问题对我的使用产生了极大的不便，并且我还不知道到底是什么原因导致的。这台机子我自买来以后带出门的次数屈指可数，平常也是正常的使用强度，更没有摔或者进水过，是无缘无故出现的这样的问题。</P> Fri, 08 Oct 2021 22:23:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119823#M57721 吴洗杯 2021-10-08T22:23:01Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119844#M57723 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128852">@吴洗杯</a>&nbsp; 已写:<BR /> <P>我去了惠普指定的维修点，但他们的检测结果是硬件没有任何问题。不过最后还是给我换了内存条，他们说这样或许能好。但是我拿回机子后还是有相同的问题，而且越来越严重了。之前只有在进系统的时候才会出现这个问题，但是现在是刚启动电脑都会出现这种情况。他们已经帮我清灰过了。并且，昨天我还用惠普的cloud recovery tool还原过一次系统，但都无法解决问题。现在这个问题对我的使用产生了极大的不便，并且我还不知道到底是什么原因导致的。这台机子我自买来以后带出门的次数屈指可数，平常也是正常的使用强度，更没有摔或者进水过，是无缘无故出现的这样的问题。</P> <HR /></BLOCKQUOTE> <P>应该换主板</P> Sat, 09 Oct 2021 01:19:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119844#M57723 y2kim 2021-10-09T01:19:41Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119847#M57724 <P>主板已经更换过了。</P> Sat, 09 Oct 2021 01:24:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119847#M57724 吴洗杯 2021-10-09T01:24:24Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119849#M57725 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128852">@吴洗杯</a>&nbsp; 已写:<BR /> <P>主板已经更换过了。</P> <HR /></BLOCKQUOTE> <P>那就说不通了</P> <P>机器就这些大零件</P> <P>主板内存</P> <P>外壳键盘触摸板</P> <P>屏幕</P> <P>&nbsp;</P> <P>出现这个异常的时候，按大小写灯能不能切换，不能的话，还是硬件问题。</P> <P>能切换的话，试试外接HDMI外接屏幕，按Win+P</P> Sat, 09 Oct 2021 01:27:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1119849#M57725 y2kim 2021-10-09T01:27:05Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1120713#M57872 <P>HDMI连接电视之后，只有笔记本会出现这种问题，电视不会。所以的确是硬件问题吧……但是拿去维修点检测了两次，都没有查出什么问题啊？！</P> Tue, 12 Oct 2021 04:30:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1120713#M57872 吴洗杯 2021-10-12T04:30:54Z https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1120789#M57884 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128852">@吴洗杯</a>&nbsp; 已写:<BR /> <P>HDMI连接电视之后，只有笔记本会出现这种问题，电视不会。所以的确是硬件问题吧……但是拿去维修点检测了两次，都没有查出什么问题啊？！</P> <HR /></BLOCKQUOTE> <P>外接正常显示而且不是死机的话</P> <P>应该换屏幕或屏幕连接线</P> Tue, 12 Oct 2021 09:07:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xian-shi-hua-mian-hu-cheng-yi-tuan-zhe-shi-shen-me-wen-ti/m-p/1120789#M57884 y2kim 2021-10-12T09:07:41Z