https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-zai-shi-yong-guo-cheng-zhong-zi-dong-zhong-qi-ke-neng-shi-bing-du-yin-qi-de-zen-me-chu-li/m-p/1121143#M57915 <P><FONT size="6">笔记本在使用过程中 经常性自动重启&nbsp; 之前找客服试过磁盘修复 系统重置（但保留了文件） 和以下几种方式(图片中的)但效果都不太好 重启现象好像是从电脑感染过一次木马病毒后 才开始重启的！ 请问一下怎么解决？ 在线等很急 重启非常影响使用体验!</FONT><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20211013230823.png" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64516iE20273F8D47A09ED/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20211013230823.png" alt="QQ图片20211013230823.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20211013230816.png" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64517iBAE0DD5267E0CA2F/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20211013230816.png" alt="QQ图片20211013230816.png" /></span></P> Wed, 13 Oct 2021 15:13:41 GMT zhangjojo 2021-10-13T15:13:41Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-zai-shi-yong-guo-cheng-zhong-zi-dong-zhong-qi-ke-neng-shi-bing-du-yin-qi-de-zen-me-chu-li/m-p/1121143#M57915 <P><FONT size="6">笔记本在使用过程中 经常性自动重启&nbsp; 之前找客服试过磁盘修复 系统重置（但保留了文件） 和以下几种方式(图片中的)但效果都不太好 重启现象好像是从电脑感染过一次木马病毒后 才开始重启的！ 请问一下怎么解决？ 在线等很急 重启非常影响使用体验!</FONT><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20211013230823.png" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64516iE20273F8D47A09ED/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20211013230823.png" alt="QQ图片20211013230823.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20211013230816.png" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64517iBAE0DD5267E0CA2F/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20211013230816.png" alt="QQ图片20211013230816.png" /></span></P> Wed, 13 Oct 2021 15:13:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-zai-shi-yong-guo-cheng-zhong-zi-dong-zhong-qi-ke-neng-shi-bing-du-yin-qi-de-zen-me-chu-li/m-p/1121143#M57915 zhangjojo 2021-10-13T15:13:41Z https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-zai-shi-yong-guo-cheng-zhong-zi-dong-zhong-qi-ke-neng-shi-bing-du-yin-qi-de-zen-me-chu-li/m-p/1121181#M57917 <P>开机按F2</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN style="font-family: 'Microsoft YaHei';">菜单中选择</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">系统测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">全面测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">循环运行直到出现错误</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">建议晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN style="font-family: 'Microsoft YaHei';">如果开机按</SPAN><SPAN style="font-family: Calibri;">F2</SPAN><SPAN style="font-family: 'Microsoft YaHei';">没有系统测试，全面测试选项，背景画面是黑色，需要安装测试功能。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN style="font-family: 'Microsoft YaHei';">没有系统可以用其他电脑运行安装，安装到USB，接了这个USB再开机按F2</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;" lang="en-US"><SPAN style="font-family: Calibri;">HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">电脑</SPAN><SPAN style="font-family: Calibri;"> - </SPAN><SPAN style="font-family: 'Microsoft YaHei';">硬件故障测试</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">https://support.hp.com/cn-zh/document/c03561731</A></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">确认至少一次或更多的循环没有错误，用云恢复恢复一下</P> <P style="margin: 0in; font-size: 11.0pt;" lang="en-US"><SPAN style="font-family: Calibri;">HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">消费类电脑</SPAN><SPAN style="font-family: Calibri;"> - </SPAN><SPAN style="font-family: 'Microsoft YaHei';">使用</SPAN><SPAN style="font-family: Calibri;"> HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">云恢复工具（</SPAN><SPAN style="font-family: Calibri;">Windows 10</SPAN><SPAN style="font-family: 'Microsoft YaHei';">、</SPAN><SPAN style="font-family: Calibri;">7</SPAN><SPAN style="font-family: 'Microsoft YaHei';">）</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US"><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank">https://support.hp.com/cn-zh/document/c06179630</A></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">&nbsp;</P> Thu, 14 Oct 2021 01:10:22 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bi-ji-ben-zai-shi-yong-guo-cheng-zhong-zi-dong-zhong-qi-ke-neng-shi-bing-du-yin-qi-de-zen-me-chu-li/m-p/1121181#M57917 y2kim 2021-10-14T01:10:22Z