https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1132724#M60050 <P>可以看下F2下的检测结果，开机不停的点击F2，然后选择组件测试--电源--电池，运行一次，看下是否有报错信息，要是有报错的话就说明是电池硬件故障了。</P> Tue, 07 Dec 2021 03:35:02 GMT Hou-YJ 2021-12-07T03:35:02Z https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1132266#M59950 <P>电池报告了一个错误ID，需要更换电池</P><P>ID:<SPAN>U0EHVS-88NASJ-MFPX7F-C0FF23</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67147iA1AEF64F97E8610C/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></SPAN></P><P><SPAN>电池并非原装的，之前第一块鼓包给售后换过了一次，之后又第二次鼓包了，这是某东买的原装电池，也就是第三块电池</SPAN></P> Sat, 04 Dec 2021 05:53:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1132266#M59950 流灰 2021-12-04T05:53:18Z https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1132724#M60050 <P>可以看下F2下的检测结果，开机不停的点击F2，然后选择组件测试--电源--电池，运行一次，看下是否有报错信息，要是有报错的话就说明是电池硬件故障了。</P> Tue, 07 Dec 2021 03:35:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1132724#M60050 Hou-YJ 2021-12-07T03:35:02Z https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1133535#M60188 <P>F2电池里跑完了，隔天在测试日志里显示通过 故障NA</P> Sat, 11 Dec 2021 04:20:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1133535#M60188 流灰 2021-12-11T04:20:18Z https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1133887#M60268 <P>F2下检测通过应该硬件故障的可能性不大，确保uefi检测工具是最新的就行，HPSA有可能是软件误报，也可以尝试重新安装一下这个软件。</P> Mon, 13 Dec 2021 08:18:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hp-support-assistant-bao-gao-dian-chi-cuo-wuid/m-p/1133887#M60268 Hou-YJ 2021-12-13T08:18:25Z