https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141310#M61689 <P>惠普暗影精灵4，esc-f12全部失灵，背光无法打开，怎么解决&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</P> Sat, 22 Jan 2022 05:34:19 GMT Yuan_miaobukeya 2022-01-22T05:34:19Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141310#M61689 <P>惠普暗影精灵4，esc-f12全部失灵，背光无法打开，怎么解决&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</P> Sat, 22 Jan 2022 05:34:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141310#M61689 Yuan_miaobukeya 2022-01-22T05:34:19Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141332#M61696 <P>建议先外接一个USB键盘测试一下是否正常。j</P> Sat, 22 Jan 2022 12:13:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141332#M61696 WDH 2022-01-22T12:13:03Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141353#M61699 <P>外接键盘是正常的</P><P>&nbsp;</P> Sat, 22 Jan 2022 15:12:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141353#M61699 Yuan_miaobukeya 2022-01-22T15:12:30Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141686#M61754 <P>嗯嗯 按下快捷键的时候 加不加FN都是这样吗</P><P>可以测试下系统自带的功能 到一个浏览器网页上按F5看下网页是否会刷新，如果不会刷新按FN+F5看下是否会刷新</P><P>如果有一个操作可以刷新的话 基本代表硬件是没有问题的</P><P>可以安装下HP官网-支持-软件于驱动支持--笔记本-输入您的序列号-找到驱动列表的快捷键驱动测试下。</P> Tue, 25 Jan 2022 02:39:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141686#M61754 Chen_long 2022-01-25T02:39:09Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141688#M61756 <P>外接键盘正常那可能是硬件问题（除去操作方式导致的错误）。</P> Tue, 25 Jan 2022 02:44:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141688#M61756 WDH 2022-01-25T02:44:41Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141700#M61762 <P>应该是硬件出了问题，背光灯也不亮了，功能键也不能用了，谢谢</P> Tue, 25 Jan 2022 03:05:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141700#M61762 Yuan_miaobukeya 2022-01-25T03:05:29Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141926#M61811 <P>您好，您可以联系下就近维修站给您检查下 解决您的问题。</P> Wed, 26 Jan 2022 05:18:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling4gong-neng-jian-shi-ling/m-p/1141926#M61811 Chen_long 2022-01-26T05:18:01Z