https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166093#M67129 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" style="width: 720px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74370iA367BD7D2532AF9A/image-size/medium?v=v2&amp;px=400" role="button" title="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" alt="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" /></span></P><P> </P> Fri, 27 May 2022 04:37:49 GMT 小龙龙 2022-05-27T04:37:49Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166009#M67102 <P>下载软件下载不了，更新也更新不了，怎么办</P> Fri, 27 May 2022 01:07:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166009#M67102 小龙龙 2022-05-27T01:07:23Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166032#M67109 <P>问题描述不清楚</P> <P>给截图</P> <P>windows默认快捷键win+shift+s</P> Fri, 27 May 2022 01:00:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166032#M67109 y2kim 2022-05-27T01:00:52Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166093#M67129 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" style="width: 720px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74370iA367BD7D2532AF9A/image-size/medium?v=v2&amp;px=400" role="button" title="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" alt="36A2A0F8-7684-4A42-8DB1-DAC27D3E11AA.jpeg" /></span></P><P> </P> Fri, 27 May 2022 04:37:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166093#M67129 小龙龙 2022-05-27T04:37:49Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166096#M67130 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A4BFAA60-98DB-402D-A106-BD165FAF790B.jpeg" style="width: 720px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74371iBC29A4246510CC25/image-size/medium?v=v2&amp;px=400" role="button" title="A4BFAA60-98DB-402D-A106-BD165FAF790B.jpeg" alt="A4BFAA60-98DB-402D-A106-BD165FAF790B.jpeg" /></span></P><P> </P> Fri, 27 May 2022 04:38:45 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166096#M67130 小龙龙 2022-05-27T04:38:45Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166111#M67131 <P>这样的怎么解决啊</P> Fri, 27 May 2022 05:35:27 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166111#M67131 小龙龙 2022-05-27T05:35:27Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166117#M67132 <P>看不清，用电脑的浏览器登录社区发截图</P> <P>&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c04756270" target="_blank"><SPAN>HP </SPAN><SPAN>电脑</SPAN><SPAN> - </SPAN><SPAN>无线网络和</SPAN><SPAN> Internet </SPAN><SPAN>故障排除</SPAN><SPAN> (Windows</SPAN><SPAN>&nbsp;</SPAN><SPAN>10) | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/windows/%E4%BF%AE%E5%A4%8D-windows-%E4%B8%AD%E7%9A%84%E4%BB%A5%E5%A4%AA%E7%BD%91%E8%BF%9E%E6%8E%A5%E9%97%AE%E9%A2%98-2311254e-cab8-42d6-90f3-cb0b9f63645f" target="_blank"><SPAN>修复</SPAN><SPAN> Windows </SPAN><SPAN>中的以太网连接问题</SPAN><SPAN> (microsoft.com)</SPAN></A></P> Fri, 27 May 2022 05:38:55 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166117#M67132 y2kim 2022-05-27T05:38:55Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166121#M67133 <P>也就是下载软件安装不了，说是我们这边出现了错误</P> Fri, 27 May 2022 05:46:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166121#M67133 小龙龙 2022-05-27T05:46:30Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166229#M67170 <P>控制面板 internet选项高级 找到1.2到3,0全部勾选</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="您可以关注惠普服务微信公众号，可查询机器保修，驱动，常见问题解决方案，线下服务网点地址电话，以及联系在线售后技术工程师" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73784i12B14093D2D54CD5/image-size/small?v=v2&amp;px=200" role="button" title="官方论坛QRCode.png" alt="您可以关注惠普服务微信公众号，可查询机器保修，驱动，常见问题解决方案，线下服务网点地址电话，以及联系在线售后技术工程师" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">您可以关注惠普服务微信公众号，可查询机器保修，驱动，常见问题解决方案，线下服务网点地址电话，以及联系在线售后技术工程师</span></span></P> Fri, 27 May 2022 12:57:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166229#M67170 Chen_long 2022-05-27T12:57:00Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166235#M67172 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1653658717973.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74415i732895349ED7933C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1653658717973.png" alt="_0-1653658717973.png" /></span></P><P>这样的</P> Fri, 27 May 2022 13:38:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166235#M67172 小龙龙 2022-05-27T13:38:52Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166237#M67173 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1653658813395.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74416iB93CE0F9C4B45E82/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1653658813395.png" alt="_0-1653658813395.png" /></span></P><P>这种怎样解决啊</P> Fri, 27 May 2022 13:40:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166237#M67173 小龙龙 2022-05-27T13:40:41Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166600#M67314 <P>Internet选项中的TLS是否勾选了？</P> Mon, 30 May 2022 03:53:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166600#M67314 hlin 2022-05-30T03:53:05Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166829#M67372 <P>勾选了呀，还是没用</P> Mon, 30 May 2022 14:08:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166829#M67372 小龙龙 2022-05-30T14:08:00Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166902#M67404 <P>您右键点击网络图标，选择打开网络和Internet设置--更改适配器选项，右键点击网络图标，选择属性，双击打开ipv4的选项，双击打开，然后选择手动设置DNS，首选的设置为4.2.2.2，备用的设置为4.2.2.1看一下是否正常。</P> Tue, 31 May 2022 03:06:08 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1166902#M67404 hlin 2022-05-31T03:06:08Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167088#M67432 <P>我连接的wifi啊，你说的这个没用啊</P> Tue, 31 May 2022 13:07:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167088#M67432 小龙龙 2022-05-31T13:07:10Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167091#M67433 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1654003637800.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74628i880FB869D76557E5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1654003637800.png" alt="_0-1654003637800.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1654003756161.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74629i602A51D734240D95/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1654003756161.png" alt="_1-1654003756161.png" /></span></P><P>下面的软件都可以更新，就是上面3个更新不了</P> Tue, 31 May 2022 13:30:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167091#M67433 小龙龙 2022-05-31T13:30:41Z https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167418#M67502 <P>不管是有线还是无线都可以更改DNS，可以更改之后看一下是否可以更新。</P> Thu, 02 Jun 2022 03:11:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/xia-zai-bu-le-ruan-jian/m-p/1167418#M67502 hlin 2022-06-02T03:11:03Z