https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171923#M68632 <P>问题一样，按键都一样，楼主解决了吗？什么原因？</P> Mon, 27 Jun 2022 16:30:21 GMT 云12138 2022-06-27T16:30:21Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070473#M48963 暗影精灵5自带键盘的black space p F6 方向右键 冒号键失灵了，外接键盘正常，驱动删除重新安装也不行，也不像是硬件问题，因为偶尔也会突然正常但过两天又不行了。请问还有什么原因处理么 Mon, 25 Jan 2021 11:25:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070473#M48963 CZH19 2021-01-25T11:25:54Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070477#M48964 <P>晚上好！</P> <P>建议先做一下静电释放，之后测试键盘情况。</P> <P>关机后，同时按住Win键和字母V键不松手，再按住电源开关2秒，屏幕亮起后，先松开电源键，看到屏幕出现CMOS 重置（502）提示后松开所有按键，然后按一下回车即可进入系统</P> <P>再重新测试是否还有同样问题，如果是，建议送修检测硬件。可以官网查询维修中心地址和电话，或者关注“惠普服务”公众号查询。</P> Mon, 25 Jan 2021 12:12:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070477#M48964 Danny-wu 2021-01-25T12:12:26Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070721#M48987 <P>关闭暗夜精灵6锐龙版自带键盘还能开机么</P> Tue, 26 Jan 2021 10:40:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070721#M48987 jacknj1 2021-01-26T10:40:43Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070816#M49013 <P>您好，<BR />如果是在系统下通过更改注册表或命令来禁用键盘的话，是禁用的系统下的笔记本键盘的使用的，和开机没有关系的。</P> Wed, 27 Jan 2021 04:30:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070816#M49013 hlin 2021-01-27T04:30:46Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070818#M49015 但是我的开机键就在键盘里 Wed, 27 Jan 2021 04:32:58 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1070818#M49015 jacknj1 2021-01-27T04:32:58Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1071075#M49048 系统层面的操作不影响硬件本身。 Thu, 28 Jan 2021 05:40:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1071075#M49048 hlin 2021-01-28T05:40:51Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1080556#M50831 <P>同样的问题，我重装系统了都没用</P><P>不知道楼主有没有解决</P> Sat, 20 Mar 2021 11:22:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1080556#M50831 霜暮雪 2021-03-20T11:22:25Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1080939#M50897 <P>不好用的时候可以外接一个键盘看看不好使的按键外接键盘是否正常。要是外接键盘正常很有可能是硬件引起的。</P><P>可以尝试更新BIOS，或者释放静电。要是还是不行需要联系维修中心进行检测。</P> Mon, 22 Mar 2021 09:55:34 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1080939#M50897 Hou-YJ 2021-03-22T09:55:34Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171923#M68632 <P>问题一样，按键都一样，楼主解决了吗？什么原因？</P> Mon, 27 Jun 2022 16:30:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171923#M68632 云12138 2022-06-27T16:30:21Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171924#M68633 <P>硬件出问题了，整套键盘都需要换，维修点要699，保修期内有的点免费</P> Mon, 27 Jun 2022 17:15:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171924#M68633 CZH19 2022-06-27T17:15:26Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171925#M68634 <P><SPAN>硬件出问题了，整套键盘都需要换，维修点要699，保修期内有的点免费</SPAN></P> Mon, 27 Jun 2022 17:17:59 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171925#M68634 CZH19 2022-06-27T17:17:59Z https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171926#M68635 <P>擦！我都过保了</P> Mon, 27 Jun 2022 17:19:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/jian-pan-you-ji-ge-an-jian-shi-ling/m-p/1171926#M68635 云12138 2022-06-27T17:19:28Z