https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178446#M70018 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" style="width: 1702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77540iCC06940E2ED93DB4/image-size/medium?v=v2&amp;px=400" role="button" title="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" alt="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" style="width: 1702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77538i6305873DB65D546C/image-size/medium?v=v2&amp;px=400" role="button" title="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" alt="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" /></span></P><P> </P><P>Bios，显卡驱动，惠普OGH软件都是更新的，惠普诊断工具测试也都正常。</P> Tue, 02 Aug 2022 23:03:52 GMT deng5666 2022-08-02T23:03:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178441#M70016 <P>刚买3天，在控制台切换电源模式，将狂暴模式切换至平衡模式，重启电脑在win11登陆界面花屏；按电源键再启动恢复。从平衡切换至狂暴模式也一样。如果不重启选择关机，则开机黑屏。</P> Tue, 02 Aug 2022 13:45:58 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178441#M70016 deng5666 2022-08-02T13:45:58Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178443#M70017 <P> </P><UL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="68973C08-C01F-4519-98CA-EF9A0E144FBE.jpeg" style="width: 1170px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77536iF4236792C9DD1481/image-size/medium?v=v2&amp;px=400" role="button" title="68973C08-C01F-4519-98CA-EF9A0E144FBE.jpeg" alt="68973C08-C01F-4519-98CA-EF9A0E144FBE.jpeg" /></span></LI></UL> Tue, 02 Aug 2022 22:12:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178443#M70017 deng5666 2022-08-02T22:12:25Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178446#M70018 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" style="width: 1702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77540iCC06940E2ED93DB4/image-size/medium?v=v2&amp;px=400" role="button" title="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" alt="B7023BE4-6C20-47FD-9EEE-5F8C8C9EE2C8.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" style="width: 1702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77538i6305873DB65D546C/image-size/medium?v=v2&amp;px=400" role="button" title="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" alt="2CD73404-F79E-4FE6-ABDE-ABEAF435A503.jpeg" /></span></P><P> </P><P>Bios，显卡驱动，惠普OGH软件都是更新的，惠普诊断工具测试也都正常。</P> Tue, 02 Aug 2022 23:03:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178446#M70018 deng5666 2022-08-02T23:03:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178453#M70021 <P>将OGH软件卸载掉，重装OGH软件，再讲系统检测更新到最新版，然后下载运行一下这个补丁，然后看一下是否正常。<BR /><A href="https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138324.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138324.exe</A></P> Wed, 03 Aug 2022 01:02:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178453#M70021 hlin 2022-08-03T01:02:25Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178455#M70022 <P>谢谢，我回去先试一下</P> Wed, 03 Aug 2022 01:06:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178455#M70022 deng5666 2022-08-03T01:06:43Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178459#M70025 <P>麻烦再多问一句，OGH是在官网下载吧？</P> Wed, 03 Aug 2022 01:19:20 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178459#M70025 deng5666 2022-08-03T01:19:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178502#M70031 <P>不是的，在微软商店里面搜索OMEN，然后下载安装即可。</P> Wed, 03 Aug 2022 04:02:53 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178502#M70031 hlin 2022-08-03T04:02:53Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178519#M70033 <P>好的，谢谢</P> Wed, 03 Aug 2022 04:40:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1178519#M70033 deng5666 2022-08-03T04:40:10Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179135#M70162 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7CC42588-F35C-4882-AB25-8A138FBBEC84.jpeg" style="width: 1170px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77649iB737D3DAF90AF4B5/image-size/medium?v=v2&amp;px=400" role="button" title="7CC42588-F35C-4882-AB25-8A138FBBEC84.jpeg" alt="7CC42588-F35C-4882-AB25-8A138FBBEC84.jpeg" /></span></P><P> </P><P>按您的办法更新了软件打了补丁。切换控制模式没有再出现问题。今天在做其他软件更新后系统重启时再次出现花屏。麻烦您看看是软件问题还是硬件问题。毕竟才刚买一周。</P> Sat, 06 Aug 2022 16:23:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179135#M70162 deng5666 2022-08-06T16:23:07Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179158#M70163 <P>具体是更新什么软件之后出现的问题呢？另外按Windows键+R键，输入msinfo32按回车，然后将右侧系统信息的内容复制提供一下。</P> Sun, 07 Aug 2022 01:55:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179158#M70163 hlin 2022-08-07T01:55:03Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179163#M70166 <P>昨天下午开机是惠普管家提示OGH软件更新，我就更新之后没有做任何操作，重启后也正常。晚上使用也没有问题，办公、游戏都正常。十一点多，我是删除了WPS，office图表显示白板，我把word，excel和PPT的注册表图标链接做了修改，然后做了重启，这次出现了花屏。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7D903781-FD69-4947-B3A8-36DEFAF74D15.jpeg" style="width: 1276px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77655iEAC725F2FA0D8DDF/image-size/medium?v=v2&amp;px=400" role="button" title="7D903781-FD69-4947-B3A8-36DEFAF74D15.jpeg" alt="7D903781-FD69-4947-B3A8-36DEFAF74D15.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="435A48AD-68FC-4C3D-8952-03412CFB85DC.jpeg" style="width: 1702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77656i0C8BAD8A6CBF43B6/image-size/medium?v=v2&amp;px=400" role="button" title="435A48AD-68FC-4C3D-8952-03412CFB85DC.jpeg" alt="435A48AD-68FC-4C3D-8952-03412CFB85DC.jpeg" /></span></P><P> </P> Sun, 07 Aug 2022 02:11:59 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179163#M70166 deng5666 2022-08-07T02:11:59Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179187#M70167 <P>这样看怀疑还是OGH文件出现异常导致的，可以重新尝试一下重装OGH和补丁试一下，另外恢复正常之后可以创建一个还原点，如果后续还会出现的话，可以恢复到固定的时间点。</P> Sun, 07 Aug 2022 03:28:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179187#M70167 hlin 2022-08-07T03:28:43Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179194#M70168 <P>我把显卡直连也关了，再更新一下试试。正常使用不影响，就是偶尔重启出现</P> Sun, 07 Aug 2022 03:45:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gao-neng-ban-kuang-bao-mo-shi-qie-huan-ping-heng-mo-shi-zhong-qi-xi-tong-hua-ping/m-p/1179194#M70168 deng5666 2022-08-07T03:45:03Z