https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187662#M72128 <P>更新：</P> <P>安装 OMEN Driver <A href="https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe" target="_blank" rel="noopener">https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe </A></P> <P>然后 shift+delete 删除 C:\hp\footprints 这个文件夹，直接删除不经过回收站可以更快一点。</P> <P>.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 20 Sep 2022 08:03:40 GMT 548851818 2022-09-20T08:03:40Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187611#M72114 <P><STRONG>C盘根目录下突然出现hp文件夹，打开里面是一个footprints文件夹，而且一直在自动<SPAN>持续大量写入文件</SPAN>，半天就会占用c盘几G或者是十几G空间，删除又会自动重建。 </STRONG></P><P>&nbsp;</P><P><STRONG>结合之前很多朋友的发帖和自己遇见的这种情况，总结出以下解决方法。。。。。</STRONG></P><P>&nbsp;</P><P><STRONG>1、确定是ogh的问题，先用官方的工具卸载ogh</STRONG></P><P>下载ResetOCC的工具<BR /><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Gaming/39668/1/ResetOCC.zip" target="_blank" rel="noopener">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Gaming/39668/1/ResetOCC.zip</A><BR />运行，然后OMEN Gaming Hub 的残余文件会被全部卸载掉。</P><P>&nbsp;</P><P><STRONG>2、卸载重启后，先关闭电脑的系统更新</STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1dfs.png" style="width: 541px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79483i367CE6B6447E2DD1/image-size/large?v=v2&amp;px=999" role="button" title="1dfs.png" alt="1dfs.png" /></span></P><P><STRONG>然后查看历史更新记录，里面有两个更新驱动如下图（这两个驱动就是问题所在，需要卸载掉的）</STRONG></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4fdhghg.png" style="width: 398px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79484i6BFA0E29F192CAD4/image-size/large?v=v2&amp;px=999" role="button" title="4fdhghg.png" alt="4fdhghg.png" /></span></P><P>&nbsp;</P><P><STRONG>3、需要下载一个软件</STRONG><SPAN><STRONG>：DriverStoreExplorer，这个百度搜索下载即可。然后用这个软件找到这两个驱动强制删除（删除版本1.0.800.0和1.46.3053.0）没有这两个版本的就不用管，然后再把hp文件夹删除干净。。。</STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2fgdfg.JPG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79485i88F71AA4FD57026B/image-size/large?v=v2&amp;px=999" role="button" title="2fgdfg.JPG" alt="2fgdfg.JPG" /></span></SPAN></P><P>&nbsp;</P><P><STRONG>4、删除后，重启电脑，去下载ogh的sdk驱动包<A href="https://h30318.www3.hp.com/pub/softpaq/sp140001-140500/sp140150.exe" target="_blank" rel="noopener noreferrer">https://h30318.www3.hp.com/pub/softpaq/sp140001-140500/sp140150.exe</A>，下载完成安装好，安装重启后去微软商店下载ogh即可，下载安装ogh后打开会让你安装驱动才能使用的，这个驱动就是之前的老版本驱动了，安装好就可以正常使用了且不会再有hp文件夹的生成，问题解决。。。。</STRONG></P><P>&nbsp;</P> Fri, 23 Sep 2022 01:50:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187611#M72114 山海星辰dy 2022-09-23T01:50:49Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187661#M72127 <P>感谢分享</P> <P>&nbsp;</P> <P>同步下最新解决方法，安装<A href="https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe" target="_blank">https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe</A></P> <P>更新到1.0.802.0版本问题解决</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1663660934388.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79502i201AA8F5A9C2E53A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1663660934388.png" alt="_0-1663660934388.png" /></span></P> <P>&nbsp;</P> Tue, 20 Sep 2022 08:02:21 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187661#M72127 正在输入 2022-09-20T08:02:21Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187662#M72128 <P>更新：</P> <P>安装 OMEN Driver <A href="https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe" target="_blank" rel="noopener">https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/sp142409.exe </A></P> <P>然后 shift+delete 删除 C:\hp\footprints 这个文件夹，直接删除不经过回收站可以更快一点。</P> <P>.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 20 Sep 2022 08:03:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1187662#M72128 548851818 2022-09-20T08:03:40Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1196734#M74539 <P>这个界面在哪打开呀，打开后是点卸载还是点更新</P> Wed, 02 Nov 2022 06:52:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1196734#M74539 邪冶 2022-11-02T06:52:39Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1316191#M89606 <P>第三步图片根本没有表明要卸载哪两个驱动，搞得不清不楚的</P> Sat, 02 Nov 2024 04:24:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-yuC-pan-chu-xianhp-wen-jian-jiafootprint-de-jie-jue-fang-fa/m-p/1316191#M89606 WhisperCAS 2024-11-02T04:24:57Z