https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188522#M72267 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Snipaste_2022-09-25_08-48-56.png" style="width: 564px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79701i9CD0A638283C89C6/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2022-09-25_08-48-56.png" alt="Snipaste_2022-09-25_08-48-56.png" /></span>这个装不了，其他的安装完了，现在电脑响应更慢了，之前只是玩游戏卡，现在进系统设置都卡</P> Sun, 25 Sep 2022 00:51:19 GMT 暗影精灵8卡得一批 2022-09-25T00:51:19Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188475#M72256 <P>暗影精灵8好卡啊 受不了了 打个游戏像是几年前的电脑，OMEN gaming hub也卸了，迈克菲也卸了，各种方法都试过了，花的8399人都气麻了，售后说的9月份更新bios就好了，现在都快10月份了，官方真就放弃暗影精灵8了？？？心寒啊</P> Sat, 24 Sep 2022 15:02:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188475#M72256 暗影精灵8卡得一批 2022-09-24T15:02:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188509#M72261 <P><SPAN>开始菜单，搜索windows powershell</SPAN><SPAN>&nbsp; </SPAN><STRONG>以管理员身份运行</STRONG></P> <P>在命令行窗口中复制粘贴下面命令回车</P> <P>(Get-ComputerInfo).WindowsProductName;(Get-ComputerInfo).OsHardwareAbstractionLayer;(get-wmiobject win32_bios).smbiosbiosversion;(Get-CimInstance -Namespace root\wmi -ClassName MS_SystemInformation).SystemSKU;Confirm-SecureBootUEFI;(Get-WmiObject win32_VideoController).Description;(Get-WmiObject win32_VideoController).DriverVersion</P> <P>命令行窗口的内容文字可以鼠标全选之后回车完成复制。</P> <P><SPAN>或者点窗口左上角，从菜单选择全选，然后回车完成复制</SPAN><SPAN>。</SPAN></P> <P>复制成功后粘贴回复出来。</P> Sun, 25 Sep 2022 00:15:48 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188509#M72261 y2kim 2022-09-25T00:15:48Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188513#M72263 <P>Windows 10 Home China<BR />10.0.22000.778<BR />F.05<BR />64Y95PA#AB2<BR />True<BR />Intel(R) Iris(R) Xe Graphics<BR />NVIDIA GeForce RTX 3060 Laptop GPU<BR />30.0.101.2079<BR />31.0.15.1694</P> Sun, 25 Sep 2022 00:23:20 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188513#M72263 暗影精灵8卡得一批 2022-09-25T00:23:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188517#M72266 <P>Omen APP要装</P> <P>&nbsp;</P> <P>下面几个也装</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>最新支持的 Visual C++ 下载，安装</SPAN><SPAN>64</SPAN><SPAN>位版本</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/help/2977003" target="_blank">https://support.microsoft.com/zh-cn/help/2977003</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">HP Software Framework</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US"><A href="https://ftp.ext.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe" target="_blank">https://ftp.ext.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">HP System Event Utility</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://www.microsoft.com/store/productId/9P4W8RFN9M2T" target="_blank">https://www.microsoft.com/store/productId/9P4W8RFN9M2T</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">显卡驱动版本降级官方的</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/drivers/selfservice/omen-16.1-inch-gaming-laptop-pc-16-b1000/2100989288/model/2100989315?sku=64Y95PA" target="_blank">OMEN 16.1 英寸游戏本 16-b1000 (4Z7U0AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)</A></P> <P>英特尔高清 (HD) 显卡驱动程序<BR />30.0.101.1029</P> <P>NVIDIA 显卡驱动程序<BR />30.0.15.1115</P> Sun, 25 Sep 2022 00:26:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188517#M72266 y2kim 2022-09-25T00:26:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188522#M72267 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Snipaste_2022-09-25_08-48-56.png" style="width: 564px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79701i9CD0A638283C89C6/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2022-09-25_08-48-56.png" alt="Snipaste_2022-09-25_08-48-56.png" /></span>这个装不了，其他的安装完了，现在电脑响应更慢了，之前只是玩游戏卡，现在进系统设置都卡</P> Sun, 25 Sep 2022 00:51:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188522#M72267 暗影精灵8卡得一批 2022-09-25T00:51:19Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188528#M72271 <P>系统下按ctrl+shift+esc打开任务管理器，看性能，看你cpu频率是不是正常</P> Sun, 25 Sep 2022 01:53:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188528#M72271 y2kim 2022-09-25T01:53:15Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188541#M72273 <P>不操作cpu占用率在2% 1.2~1.7Ghz，打开设置大概15%，浮动1Ghz</P> Sun, 25 Sep 2022 01:59:23 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188541#M72273 暗影精灵8卡得一批 2022-09-25T01:59:23Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188552#M72276 <P>Windows 11 22H2版本升级出了，升级看看。</P> <P><A href="https://answers.microsoft.com/zh-hans/windows/forum/all/2022%e5%b9%b49%e6%9c%8820%e6%97%a5windows11/d8371d66-3be2-43b9-82f5-a73c27cd8a08" target="_blank">【2022年9月20日】Windows11更新到22H2（Windows11 - Microsoft Community</A></P> Sun, 25 Sep 2022 02:14:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188552#M72276 y2kim 2022-09-25T02:14:17Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188569#M72282 <P>win11 21H也能升吗？</P> Sun, 25 Sep 2022 03:02:03 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188569#M72282 暗影精灵8卡得一批 2022-09-25T03:02:03Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188571#M72283 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/252475">@暗影精灵8卡得一批</a>&nbsp; 已写:<BR /> <P>win11 21H也能升吗？</P> <HR /></BLOCKQUOTE> <P>看串了，看到你版本号22000以为是windows 11</P> <P>&nbsp;</P> <P>你先看修复系统文件有没有问题</P> <OL style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in; font-family: Calibri; font-size: 11.0pt; font-weight: normal; font-style: normal;" type="1"> <LI style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" value="1"><SPAN>开始菜单</SPAN><SPAN>搜索</SPAN><SPAN>Microsoft Powershell</SPAN><SPAN>，</SPAN><SPAN>以管理员身份运行</SPAN></LI> </OL> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <OL style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in; font-family: Calibri; font-size: 11.0pt; font-weight: normal; font-style: normal;" type="1"> <LI style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" value="2"><SPAN>下面的命令</SPAN><SPAN>逐行复制粘贴</SPAN><SPAN>再回车</SPAN></LI> </OL> <P style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">Dism /Online /Cleanup-Image /CheckHealth</P> <P style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">Dism /Online /Cleanup-Image /ScanHealth</P> <P style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">Dism /Online /Cleanup-Image /RestoreHealth</P> <P style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;" lang="en-US">sfc /scannow</P> <OL style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in; font-family: Calibri; font-size: 11.0pt; font-weight: normal; font-style: normal;" type="1"> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" value="3"><SPAN>重启电脑</SPAN></LI> </OL> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>如果出现“有一些文件无法修复”的</SPAN><SPAN>报错</SPAN><SPAN>，重复步骤1-3几次。</SPAN></P> Sun, 25 Sep 2022 03:08:59 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188571#M72283 y2kim 2022-09-25T03:08:59Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188600#M72295 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="日志.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79724i129DF81BD9A3482F/image-size/large?v=v2&amp;px=999" role="button" title="日志.png" alt="日志.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cmd.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79725iD6ECA51B3E746685/image-size/large?v=v2&amp;px=999" role="button" title="cmd.png" alt="cmd.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error.png" style="width: 488px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79726i4F7E4252F8873E55/image-size/large?v=v2&amp;px=999" role="button" title="error.png" alt="error.png" /></span>这是显卡驱动被恶意覆盖？？</P> Sun, 25 Sep 2022 03:53:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188600#M72295 暗影精灵8卡得一批 2022-09-25T03:53:31Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188604#M72297 <P>你这个产品号<SPAN>64Y95PA</SPAN></P> <P><SPAN><A href="https://support.hp.com/cn-zh/product/omen-16.1-inch-gaming-laptop-pc-16-b1000/2100989288/model/2100989315/document/c08138473" target="_blank">暗影精灵游戏本 - 16-b1008TX 产品规格 | HP®客户支持</A></SPAN></P> <P>原厂是Windows 11的，你这个Windows 10哪来的？</P> <P>&nbsp;</P> <P>恢复原厂吧</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_4511134-4630612-16" target="_blank" rel="noopener"><SPAN>HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> Sun, 25 Sep 2022 04:10:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188604#M72297 y2kim 2022-09-25T04:10:01Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188605#M72298 <P>在你们合川的惠普售后 花40还是80重装的win10</P><P>然后升的win11 问了说是没有win11，只能这样</P> Sun, 25 Sep 2022 04:11:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188605#M72298 暗影精灵8卡得一批 2022-09-25T04:11:41Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188606#M72299 <P>之前重装系统 也是因为卡 咨询了你们的工程师，然后没效果，自己搞把系统搞崩了，然后去重装的系统</P> Sun, 25 Sep 2022 04:14:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188606#M72299 暗影精灵8卡得一批 2022-09-25T04:14:07Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188619#M72304 <P>云恢复制作U盘，自己可以做，服务中心也可以做</P> <P>&nbsp;</P> <P>需要32GB U盘和宽带网络</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_4511134-4630612-16" target="_blank"><SPAN>HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> Sun, 25 Sep 2022 05:51:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188619#M72304 y2kim 2022-09-25T05:51:26Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188625#M72308 <P>好的 待会去售后看看</P><P>&nbsp;</P> Sun, 25 Sep 2022 06:13:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8hao-ka-a/m-p/1188625#M72308 暗影精灵8卡得一批 2022-09-25T06:13:31Z