https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190632#M72945 <P>自己有U盘(要求32GB)，有宽带网络，可以自己恢复原厂系统。打开BIOS安全启动再做恢复。</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_4511134-4630612-16" target="_blank"><SPAN>HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> Wed, 05 Oct 2022 12:26:10 GMT y2kim 2022-10-05T12:26:10Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190609#M72938 <P>打游戏的时候电脑会突然卡住然后黑屏重启，就和断电一样。之前送到售后他们给我换了个系统，给我换了主板还是没用<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QGZ2LTA[%1)ZZ5OTJS7W1~4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80137iD670BF2875C95D88/image-size/large?v=v2&amp;px=999" role="button" title="QGZ2LTA[%1)ZZ5OTJS7W1~4.png" alt="QGZ2LTA[%1)ZZ5OTJS7W1~4.png" /></span></P> Wed, 05 Oct 2022 11:59:06 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190609#M72938 oldowe 2022-10-05T11:59:06Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190622#M72939 <UL> <LI>提供更多机器有关的信息</LI> </UL> <P><SPAN>开始菜单，搜索windows powershell</SPAN><SPAN>&nbsp; </SPAN><STRONG>以管理员身份运行</STRONG></P> <P>在命令行窗口中复制粘贴下面命令回车</P> <P>(gwmi Win32_OperatingSystem).Caption;(gwmi Win32_OperatingSystem).Version;(gwmi win32_bios).caption;(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU;Confirm-SecureBootUEFI;gwmi win32_VideoController | select caption,DriverVersion</P> <P>命令行窗口的内容文字可以鼠标全选之后回车完成复制。</P> <P><SPAN>或者点窗口左上角，从菜单选择全选，然后回车完成复制</SPAN><SPAN>。</SPAN></P> <P>复制成功后粘贴回复出来。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1636858249527.png" style="width: 192px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66251i899A2CD0EF387447/image-size/large?v=v2&amp;px=999" role="button" title="y2kim_0-1636858249527.png" alt="y2kim_0-1636858249527.png" /></span></P> Wed, 05 Oct 2022 12:10:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190622#M72939 y2kim 2022-10-05T12:10:28Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190625#M72940 <P>Windows PowerShell<BR />版权所有 (C) Microsoft Corporation。保留所有权利。</P><P>尝试新的跨平台 PowerShell <A href="https://aka.ms/pscore6" target="_blank">https://aka.ms/pscore6</A></P><P>PS C:\WINDOWS\system32&gt; (gwmi Win32_OperatingSystem).Caption;(gwmi Win32_OperatingSystem).Version;(gwmi win32_bios).caption;(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU;Confirm-SecureBootUEFI;gwmi win32_VideoController | select caption,DriverVersion<BR />Microsoft Windows 10 家庭中文版<BR />10.0.19044<BR />F.30<BR />492W4PA#AB2<BR />False</P><P>caption DriverVersion<BR />------- -------------<BR />Intel(R) UHD Graphics 27.20.100.9749<BR />NVIDIA GeForce RTX 3070 Laptop GPU 30.0.15.1278</P><P><BR />PS C:\WINDOWS\system32&gt;</P> Wed, 05 Oct 2022 12:12:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190625#M72940 oldowe 2022-10-05T12:12:37Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190627#M72941 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IE60Y%2LRVP1}VS9[6@U(4Q.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80142i0478E8F34EDEBC26/image-size/large?v=v2&amp;px=999" role="button" title="IE60Y%2LRVP1&amp;#125;VS9[6@U(4Q.png" alt="IE60Y%2LRVP1&amp;#125;VS9[6@U(4Q.png" /></span></P> Wed, 05 Oct 2022 12:14:38 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190627#M72941 oldowe 2022-10-05T12:14:38Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190628#M72942 <P>BIOS有F.31版本</P> <P><A href="https://support.hp.com/cn-zh/drivers/selfservice/omen-17.3-inch-gaming-laptop-pc-17-ck0000/2100371661/model/2100371691?sku=492W4PA" target="_blank">OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A9AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)</A></P> <P>&nbsp;</P> <P>另外你什么时候改了BIOS安全启动，改了关闭，还是改过系统，改系统的时候停用的。建议安全启动打开。</P> <P>&nbsp;</P> <P>然后就是显卡驱动降级版本。</P> Wed, 05 Oct 2022 12:16:45 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190628#M72942 y2kim 2022-10-05T12:16:45Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190629#M72943 <P>系统都是你们惠普售后点给我改的我的原来是win11</P> Wed, 05 Oct 2022 12:18:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190629#M72943 oldowe 2022-10-05T12:18:43Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190631#M72944 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 725px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80143i382C96CC46266246/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span>这个选择哪个</P> Wed, 05 Oct 2022 12:19:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190631#M72944 oldowe 2022-10-05T12:19:52Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190632#M72945 <P>自己有U盘(要求32GB)，有宽带网络，可以自己恢复原厂系统。打开BIOS安全启动再做恢复。</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_4511134-4630612-16" target="_blank"><SPAN>HP 消费类电脑 - 在 Windows 11 和 10 中使用 HP 云恢复工具 | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> Wed, 05 Oct 2022 12:26:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190632#M72945 y2kim 2022-10-05T12:26:10Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190634#M72946 <P>那我还是送到售后点让他们来搞吧我不会</P> Wed, 05 Oct 2022 12:31:36 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190634#M72946 oldowe 2022-10-05T12:31:36Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190639#M72947 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="oldowe_0-1664974886942.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80145i64DDA066FA271C02/image-size/medium?v=v2&amp;px=400" role="button" title="oldowe_0-1664974886942.png" alt="oldowe_0-1664974886942.png" /></span></P><P>&nbsp;</P><P>选择哪个我的是21H2</P> Wed, 05 Oct 2022 13:01:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190639#M72947 oldowe 2022-10-05T13:01:54Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190734#M72948 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="oldowe_0-1665032551247.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80163i081A1B624233D082/image-size/medium?v=v2&amp;px=400" role="button" title="oldowe_0-1665032551247.png" alt="oldowe_0-1665032551247.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>选择哪个我的是21H2</P> Thu, 06 Oct 2022 05:02:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190734#M72948 oldowe 2022-10-06T05:02:39Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190761#M72949 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/254109">@oldowe</a>&nbsp; 已写:<BR /> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="oldowe_0-1665032551247.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80163i081A1B624233D082/image-size/medium?v=v2&amp;px=400" role="button" title="oldowe_0-1665032551247.png" alt="oldowe_0-1665032551247.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择哪个我的是21H2</P> <HR /></BLOCKQUOTE> <P>无所谓，都可以。BIOS更新程序不看系统版本。</P> Thu, 06 Oct 2022 07:12:42 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190761#M72949 y2kim 2022-10-06T07:12:42Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190819#M72950 <P>更换bios后还是会重启</P> Thu, 06 Oct 2022 12:09:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190819#M72950 oldowe 2022-10-06T12:09:09Z https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190822#M72951 <P>你还没恢复原厂系统？</P> Thu, 06 Oct 2022 12:14:09 GMT https://h30471.www3.hp.com/t5/you-xi-ben/da-you-xi-duan-dian-ban-zhong-qi/m-p/1190822#M72951 y2kim 2022-10-06T12:14:09Z