https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192322#M73111 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">在系统桌面，在“开始”菜单旁边的搜索框中输入“设备管理器”，然后在结果中选择“设备管理器”。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">展开“声音、视频和游戏控制器”。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">右键Realtek Audio</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">卸载</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">不勾选删除驱动的勾</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">确定完成卸载</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">重启</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果问题没解决，重复上面动作，但是这次勾选删除驱动的勾</P> Fri, 14 Oct 2022 02:02:25 GMT y2kim 2022-10-14T02:02:25Z https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192314#M73109 <P>笔记本插入耳机，会显示下方提示，声音仍然外放，按照提示去windows store重新下载过几次OMEN audio control，还是没用，耳机确定没问题，用惠普管家检查音频，显示一切正常，今年2月份之后出现的问题<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a170973af3750f73db82dc5f6c29f00.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80516iDEB33987A8E90862/image-size/large?v=v2&amp;px=999" role="button" title="a170973af3750f73db82dc5f6c29f00.jpg" alt="a170973af3750f73db82dc5f6c29f00.jpg" /></span></P> Fri, 14 Oct 2022 01:47:02 GMT https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192314#M73109 XPQ-0 2022-10-14T01:47:02Z https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192322#M73111 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">在系统桌面，在“开始”菜单旁边的搜索框中输入“设备管理器”，然后在结果中选择“设备管理器”。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">展开“声音、视频和游戏控制器”。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">右键Realtek Audio</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">卸载</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">不勾选删除驱动的勾</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">确定完成卸载</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">重启</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果问题没解决，重复上面动作，但是这次勾选删除驱动的勾</P> Fri, 14 Oct 2022 02:02:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192322#M73111 y2kim 2022-10-14T02:02:25Z https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192324#M73112 <P style="margin: 0in; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.microsoft.com/zh-cn/windows/%E4%BF%AE%E5%A4%8D-windows-%E4%B8%AD%E7%9A%84%E5%BA%94%E7%94%A8%E5%92%8C%E7%A8%8B%E5%BA%8F-e90eefe4-d0a2-7c1b-dd59-949a9030f317" target="_blank"><SPAN>修复</SPAN><SPAN> Windows </SPAN><SPAN>中的应用和程序</SPAN><SPAN> (microsoft.com)</SPAN></A></P> Fri, 14 Oct 2022 02:04:38 GMT https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1192324#M73112 y2kim 2022-10-14T02:04:38Z https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1195185#M74247 <P>谢谢，按照您建议的操作进行尝试了几次，还是无法解决问题，重启完仍然是跟原来一样的问题，最后我把audio control这个程序卸载了，重启后耳机可以正常使用了。</P> Tue, 25 Oct 2022 02:53:59 GMT https://h30471.www3.hp.com/t5/you-xi-ben/OMEN-audio-control-gu-zhang/m-p/1195185#M74247 XPQ-0 2022-10-25T02:53:59Z