https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205839#M76014 <P>建议自行更新BIOS，更新BIOS还一样去服务中心</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>更新BIOS后，恢复BIOS默认</SPAN><SPAN>设置一次</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>开机</SPAN><SPAN>/</SPAN><SPAN>重启按</SPAN><SPAN>F10进入BIOS</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F9</SPAN><SPAN>并</SPAN><SPAN>同意</SPAN><SPAN>恢复默认设置</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F10保存退出BIOS</SPAN></P> Sun, 18 Dec 2022 14:13:46 GMT y2kim 2022-12-18T14:13:46Z https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205803#M75980 <P>无论CPU温度高低，CPU风扇一直维持高转速。</P><P>使用HP Support Assistant 中的“硬件诊断程序”检测，“UEFI风扇转速和温度测试”失败。</P><P>组件测试风扇转速测试失败，故障码：PK5U62-ALDBB0-MFPV4J-J3N203</P> Sun, 18 Dec 2022 06:05:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205803#M75980 xb1024 2022-12-18T06:05:43Z https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205839#M76014 <P>建议自行更新BIOS，更新BIOS还一样去服务中心</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>更新BIOS后，恢复BIOS默认</SPAN><SPAN>设置一次</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>开机</SPAN><SPAN>/</SPAN><SPAN>重启按</SPAN><SPAN>F10进入BIOS</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F9</SPAN><SPAN>并</SPAN><SPAN>同意</SPAN><SPAN>恢复默认设置</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F10保存退出BIOS</SPAN></P> Sun, 18 Dec 2022 14:13:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205839#M76014 y2kim 2022-12-18T14:13:46Z https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205843#M76017 <P>感谢您的回答！</P><P>已经根据社区中其他人反馈的类似“风扇无法控制”的问题，进行了BIOS更新，没有任何作用。</P> Sun, 18 Dec 2022 14:18:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205843#M76017 xb1024 2022-12-18T14:18:50Z https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205845#M76018 <P>去服务中心处理</P> Sun, 18 Dec 2022 14:29:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wu-fa-kong-zhiCPU-feng-shan-zhuan-su/m-p/1205845#M76018 y2kim 2022-12-18T14:29:46Z