https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211768#M76933 <P>建议去服务中心</P> Sun, 29 Jan 2023 10:58:55 GMT y2kim 2023-01-29T10:58:55Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211597#M76896 <P>在冬天（-20摄氏度）带回家之后，窗户正对吹冷风一段时间后，开机，显示低温保护，进入系统之后电池电量显示0%，暂时显示充电中，但5-10秒之后停止充电。拆机重新插拔电池问题仍然存在。HP Support Assistant检测电池后显示电池故障代码0TXB0F-A6SBGU-XD7U3G-C0F123。求解为什么会出现这种问题以及如何解决。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="39%66MDF$[VF49~4{)$MUUS.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85124i4789A9130A9D49F8/image-size/medium?v=v2&amp;px=400" role="button" title="39%66MDF$[VF49~4{)$MUUS.png" alt="39%66MDF$[VF49~4{)$MUUS.png" /></span></P><P> </P> Sat, 28 Jan 2023 14:37:30 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211597#M76896 纳兰鸿懿 2023-01-28T14:37:30Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211620#M76901 <P>低温导致电池不充电是正常情况。要求使用环境10摄氏度以上。而且并不是到10°就可以，温度越低，越充不进，甚至不充。</P> Sun, 29 Jan 2023 00:40:18 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211620#M76901 y2kim 2023-01-29T00:40:18Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211757#M76924 <P>之后一直放在室内，回温后也仍然存在上述问题，已经持续四五天了。只能不断电源来使用</P> Sun, 29 Jan 2023 10:21:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211757#M76924 纳兰鸿懿 2023-01-29T10:21:51Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211768#M76933 <P>建议去服务中心</P> Sun, 29 Jan 2023 10:58:55 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-chi-shou-dong-zhi-hou-xian-shi-di-wen-bao-hu-hou-wu-fa-jin-xing-chong-dian/m-p/1211768#M76933 y2kim 2023-01-29T10:58:55Z