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掉帧

雪ノ下雪乃 — Mon, 20 Feb 2023 06:03:38 GMT

偶尔会突然掉帧，然后帧数再回升，基本每天都有几次这种情况，

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y2kim — Mon, 20 Feb 2023 07:26:22 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

gwmi Win32_OperatingSystem | select caption,version | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion | out-file \hpinfo.txt -force -append;`

(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}) | select caption,deviceID | out-file \hpinfo.txt -force -append;`

service hp* | out-file \hpinfo.txt -force -append;`

(Get-AppxPackage | where-object{$_.name -like "*omen*"}) | select name,version | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

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雪ノ下雪乃 — Mon, 20 Feb 2023 10:43:32 GMT

现在卡在这里了，我这里管理员运行后是PS C：\users\29248＞

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y2kim — Mon, 20 Feb 2023 11:38:32 GMT

@雪ノ下雪乃已写:

现在卡在这里了，我这里管理员运行后是PS C：\users\29248＞

我看到左上角有管理员字样

继续后面的操作试试

在命令行窗口中复制粘贴下面命令回车

gwmi Win32_OperatingSystem | select caption,version | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion | out-file \hpinfo.txt -force -append;`

(gwmi Win32_PNPEntity | Where-Object{$_.ConfigManagerErrorCode -ne 0}) | select caption,deviceID | out-file \hpinfo.txt -force -append;`

service hp* | out-file \hpinfo.txt -force -append;`

(Get-AppxPackage | where-object{$_.name -like "*omen*"}) | select name,version | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

回复：掉帧

雪ノ下雪乃 — Mon, 20 Feb 2023 11:56:51 GMT

caption version

------- -------

Microsoft Windows 11 家庭中文版 10.0.22621

F.15

74Z35PA#AB2

True

caption DriverVersion

------- -------------

NVIDIA GeForce RTX 3060 Laptop GPU 31.0.15.2656

AMD Radeon(TM) Graphics 31.0.12024.4002

Status Name DisplayName

------ ---- -----------

Running HP Comm Recover HP Comm Recovery

Running HPAppHelperCap HP App Helper HSA Service

Running HPDiagsCap HP Diagnostics HSA Service

Running HPNetworkCap HP Network HSA Service

Running HPOmenCap HP Omen HSA Service

Running HPSysInfoCap HP System Info HSA Service

Running HpTouchpointAna... HP Analytics service

Name Version

---- -------

AD2F1837.OMENAudioControl 1.38.277.0

AD2F1837.OMENCommandCenter 1101.2301.7.0

回复：掉帧

雪ノ下雪乃 — Tue, 21 Feb 2023 00:11:30 GMT

caption version

------- -------

Microsoft Windows 11 家庭中文版 10.0.22621

F.15

74Z35PA#AB2

True

caption DriverVersion

------- -------------

NVIDIA GeForce RTX 3060 Laptop GPU 31.0.15.2656

AMD Radeon(TM) Graphics 31.0.12024.4002

Status Name DisplayName

------ ---- -----------

Running HP Comm Recover HP Comm Recovery

Running HPAppHelperCap HP App Helper HSA Service

Running HPDiagsCap HP Diagnostics HSA Service

Running HPNetworkCap HP Network HSA Service

Running HPOmenCap HP Omen HSA Service

Running HPSysInfoCap HP System Info HSA Service

Running HpTouchpointAna... HP Analytics service

Name Version

---- -------

AD2F1837.OMENAudioControl 1.38.277.0

AD2F1837.OMENCommandCenter 1101.2301.7.0

回复：掉帧

y2kim — Mon, 27 Feb 2023 09:04:36 GMT

缺个服务

安装下面几个程序

最新支持的 Visual C++ 下载，安装64位版本

https://support.microsoft.com/zh-cn/help/2977003

HP Software Framework

https://ftp.ext.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe

HP System Event Utility

https://www.microsoft.com/store/productId/9P4W8RFN9M2T

SDK

https://h30318.www3.hp.com/pub/softpaq/sp143501-144000/sp143720.exe

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