https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841860#M7846 <P>惠普暗影笔记本电脑老重启可有解决办法,经常性重启，还有笔记本电脑目前在国外使用，国外可有售后服务点处理？</P> Thu, 21 Sep 2017 03:11:25 GMT Joyce_zhang 2017-09-21T03:11:25Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841860#M7846 <P>惠普暗影笔记本电脑老重启可有解决办法,经常性重启，还有笔记本电脑目前在国外使用，国外可有售后服务点处理？</P> Thu, 21 Sep 2017 03:11:25 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841860#M7846 Joyce_zhang 2017-09-21T03:11:25Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841869#M7849 <P>重启之前是有有报错信息？</P><P>&nbsp;</P><P>可以先检测下硬件</P><P><A href="http://support.hp.com/cn-zh/document/c03561731" target="_self">http://support.hp.com/cn-zh/document/c03561731</A></P> Thu, 21 Sep 2017 03:13:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841869#M7849 坏坏的笑 2017-09-21T03:13:43Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841874#M7851 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/104994">@Joyce_zhang</a> 已写：<BR /><P>惠普暗影笔记本电脑老重启可有解决办法,经常性重启，还有笔记本电脑目前在国外使用，国外可有售后服务点处理？</P><HR /></BLOCKQUOTE><P>1、开机按F2检测硬件看是不是硬件故障。</P><P>2、备份数据，开机按F11将系统恢复到出厂设置再看看情况。</P> Thu, 21 Sep 2017 03:14:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841874#M7851 托卢 2017-09-21T03:14:57Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841876#M7852 <P>打开这个网页</P><P>support.hp.com</P><P>&nbsp;</P><P>会跳转到当前国家地区支持页面，要问当地的客服，确认机器当地有这个系列机型销售才能支持维修。</P><P>&nbsp;</P> Thu, 21 Sep 2017 03:15:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841876#M7852 y2kim 2017-09-21T03:15:28Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841877#M7853 <P>是开机马上就重启吗?</P><P>还是进入系统用一段时间重启</P><P>如果开机就马上重启,有可能和硬件相关,建议按F2检测一下硬盘</P><P>如果是在系统里面会重启,很有可能是软件系统原因,可以考虑安装系统</P><P>&nbsp;</P><P>请问您在国外哪个国家 ,这边尝试帮您查询维修中心或者售后的联系电话</P> Thu, 21 Sep 2017 03:15:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841877#M7853 Nina_Tone 2017-09-21T03:15:37Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841899#M7860 <P>经常性重启需建议可以尝试使用内置的检测工具检测一下硬盘，内存等</P><P>方法是开机连续按F2按键进入到诊断功能，可以根据屏幕提示选择检测的项目</P><P>一般Memory Test是内存检测，Hard Drive Check是硬盘检测。</P><P>如果是预装系统按F2进入的检测工具如果是中文的您可以使用系统诊断整体测试或者使用组件检测单独组件测试。</P><P>&nbsp;</P><P>国外也有技术支持，但是暗影精灵这款机器是全球有限联保在国外不一定能支持</P><P>具体您想联系本地客服可以在下面链接找到所在国的热线电话进行咨询。</P><P><A href="http://www8.hp.com/us/en/contact-hp/ww-contact-us.html" target="_blank">http://www8.hp.com/us/en/contact-hp/ww-contact-us.html</A></P><P>&nbsp;</P> Thu, 21 Sep 2017 03:20:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841899#M7860 东风转北风 2017-09-21T03:20:50Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841940#M7879 <P>澳大利亚布里斯班</P> Thu, 21 Sep 2017 03:30:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841940#M7879 Joyce_zhang 2017-09-21T03:30:51Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841960#M7888 <P>我查询澳大利亚的客服支持热线可以在这个里面找到notebook的支持热线就是</P><P><A href="http://www8.hp.com/au/en/contact-hp/phone-assist.html" target="_blank">http://www8.hp.com/au/en/contact-hp/phone-assist.html</A></P> Thu, 21 Sep 2017 03:35:47 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841960#M7888 东风转北风 2017-09-21T03:35:47Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841964#M7889 <P><A href="http://www8.hp.com/au/en/contact-hp/contact.html" target="_blank">http://www8.hp.com/au/en/contact-hp/contact.html</A></P><P>&nbsp;</P><P>澳大利亚支持网站</P> Thu, 21 Sep 2017 03:36:57 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/841964#M7889 Nina_Tone 2017-09-21T03:36:57Z https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/842036#M7903 <P>HP全球售后联系电话：</P><P><A href="http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html" target="_blank">http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html</A></P> Thu, 21 Sep 2017 04:10:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-bi-ji-ben-dian-nao-lao-zhong-qi-ke-you-jie-jue-ban-fa/m-p/842036#M7903 548851818 2017-09-21T04:10:40Z