https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229736#M80166 <P>如果不是预装系统建议恢复系统试试。</P> Mon, 01 May 2023 13:55:20 GMT WDH 2023-05-01T13:55:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229729#M80165 <P>暗影精灵9在日常使用中经常出现蓝屏现象，蓝屏出现时间不定，目前已知会出现蓝屏的情况，包括</P><P>1、通过浏览器看视频</P><P>2、通过安卓模拟器（mumu模拟器）玩游戏</P><P>3、开机后不运行任何软件也会突然蓝屏</P><P>蓝屏如图：<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230501205408.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90522iB5EFAB4CDCA15B9A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230501205408.jpg" alt="微信图片_20230501205408.jpg" /></span></P><P>经查看报错以及系统日志，在开机时就会出现以下警告：<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230501205619.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90523i14E481FC27C9CC4D/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230501205619.png" alt="微信截图_20230501205619.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230501205607.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90524i9692608F3DB94E4A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230501205607.png" alt="微信图片_20230501205607.png" /></span></P><P>其中以上的两个硬件ID均为：</P><P>System High Definition Audio 控制器</P><P>PCI\VEN_10DE&amp;DEV_22BE&amp;SUBSYS_8BAB103C&amp;REV_A1\4&amp;1656D92D&amp;0&amp;0108</P><P>NVIDIA GeForce RTX 4060 Laptop GPU</P><P>PCI\VEN_10DE&amp;DEV_28E0&amp;SUBSYS_8BAB103C&amp;REV_A1\4&amp;1656D92D&amp;0&amp;0008</P><P>以上两个驱动均已安装惠普官网所提供的最新版本</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230501210137.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90526iDCD4E9E3B77E0EC4/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230501210137.png" alt="微信截图_20230501210137.png" /></span></P><P>以下为蓝屏时的dmp文件，但通过分析也未能找到实际的报错原因</P><P>链接: <A href="https://pan.baidu.com/s/13vI4q5zmEI73CowLa2tHtg?pwd=s3fc" target="_blank">https://pan.baidu.com/s/13vI4q5zmEI73CowLa2tHtg?pwd=s3fc</A> 提取码: s3fc&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230501210057.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90525iCF7AE35DD0332313/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230501210057.png" alt="微信截图_20230501210057.png" /></span></P> Mon, 01 May 2023 13:02:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229729#M80165 ffxxgh 2023-05-01T13:02:28Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229736#M80166 <P>如果不是预装系统建议恢复系统试试。</P> Mon, 01 May 2023 13:55:20 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229736#M80166 WDH 2023-05-01T13:55:20Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229739#M80167 <P>目前的系统是通过HP Cloud Recovery Tool来重新安装。。</P><P>最开始（4月23号）的时候用的预装系统就已经出现蓝屏。。</P><P>后面换成了微软的WIN 11后蓝屏的情况更加严重了。。</P><P>再后来只能通过HP Cloud Recovery Tool来重新安装预装系统，但结果还是一样。。蓝屏依旧。。</P><P>&nbsp;</P> Mon, 01 May 2023 15:07:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1229739#M80167 ffxxgh 2023-05-01T15:07:51Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230299#M80168 <P>楼主&nbsp; 可以尝试bios更新到最新尝试看看</P> Fri, 05 May 2023 07:13:41 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230299#M80168 梁多多 2023-05-05T07:13:41Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230302#M80169 <P>按Windows键+R， 输入msinfo32， 按回车。看一下BIOS的版本&nbsp; &nbsp;&nbsp;</P><P>官网最新是：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683270873965.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90684i4B92E885A6F564C4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683270873965.png" alt="_0-1683270873965.png" /></span></P><P>&nbsp;</P><P><A href="https://h30318.www3.hp.com/pub/softpaq/sp145501-146000/sp145635.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp145501-146000/sp145635.exe</A></P><P>可以试试哈</P><LI-SPOILER><span class="lia-unicode-emoji" title=":假笑:">😏</span></LI-SPOILER><P>&nbsp;</P> Fri, 05 May 2023 07:15:15 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230302#M80169 梁多多 2023-05-05T07:15:15Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230526#M80170 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ffxxgh_0-1683366577287.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90748iEBE842118A6EF4B3/image-size/medium?v=v2&amp;px=400" role="button" title="ffxxgh_0-1683366577287.png" alt="ffxxgh_0-1683366577287.png" /></span></P><P>目前的BIOS应该是F.03的。。应该比官网的还要新点</P><P>&nbsp;</P> Sat, 06 May 2023 09:50:46 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230526#M80170 ffxxgh 2023-05-06T09:50:46Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230544#M80171 <P>如果bios已经是最新版本</P> <P>尝试修改一下bios中的选项</P> <P>F10 &gt;<STRONG>配置</STRONG>&gt; <STRONG>设备选项</STRONG>&gt; <STRONG>PCI SERR# </STRONG><STRONG>生成</STRONG>&nbsp; ===&gt; <STRONG>启用</STRONG> 回车修改为 <STRONG>禁用，</STRONG><SPAN>F10</SPAN>保存退出</P> <P>请试一下</P> Sat, 06 May 2023 12:49:26 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1230544#M80171 Danny-wu 2023-05-06T12:49:26Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1231004#M80172 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230509200434.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90872i32DC3324EF3A99D4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230509200434.jpg" alt="微信图片_20230509200434.jpg" /></span></P><P>未发现以下配置</P><P>&nbsp;<SPAN>F10 &gt;</SPAN><STRONG>配置</STRONG><SPAN>&gt;&nbsp;</SPAN><STRONG>设备选项</STRONG><SPAN>&gt;&nbsp;</SPAN><STRONG>PCI SERR#<SPAN>&nbsp;</SPAN></STRONG><STRONG>生成</STRONG><SPAN>&nbsp; ===&gt;&nbsp;</SPAN><STRONG>启用</STRONG><SPAN>&nbsp;回车修改为&nbsp;</SPAN><STRONG>禁用</STRONG></P><P><STRONG>今天笔记本售后回来还是依然还是会出现蓝屏的现象</STRONG></P><P><STRONG>具体请看：<A href="https://www.bilibili.com/video/BV18s4y1u7pP/?spm_id_from=444.41.list.card_archive.click&amp;vd_source=da8e2d00a447d6935530f0a2d3703f25" target="_blank">https://www.bilibili.com/video/BV18s4y1u7pP/?spm_id_from=444.41.list.card_archive.click&amp;vd_source=da8e2d00a447d6935530f0a2d3703f25</A></STRONG></P> Tue, 09 May 2023 12:07:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1231004#M80172 ffxxgh 2023-05-09T12:07:35Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1233384#M80416 <P>我想问一下楼主解决了吗？因为我的也是这种保存代码，但是不知道怎么回事！</P> Mon, 22 May 2023 04:27:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1233384#M80416 HaiMianBayBay 2023-05-22T04:27:31Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1252634#M83812 <P>买来两个月了，第一个月啥事儿没有，这两天出现三次，不知道为什么？错误码和楼主一样。</P> Fri, 08 Sep 2023 13:55:04 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1252634#M83812 Confocus 2023-09-08T13:55:04Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1252647#M83814 <P>联系售后做升级处理 后端工程师抓取数据试试</P> Fri, 08 Sep 2023 23:57:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1252647#M83814 梁多多 2023-09-08T23:57:35Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1260057#M84828 <P>我重装了官网下载的Windows系统，前几天好一点，后面发现用久了（中午用到晚上），点关机或者重启就会蓝屏，但是不会出现待机久了一开机就蓝屏</P> Wed, 25 Oct 2023 11:48:51 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1260057#M84828 光影精灵粉丝 2023-10-25T11:48:51Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1262005#M85018 <P>我的也经常这样。而且一旦蓝了后，打CS2就一定会一卡一卡的。这个触发的时机和独显有关，是F11固件下和独显直连有关。现在在测试关闭集显后运行一段时间看看能不能解决。</P> Mon, 06 Nov 2023 06:20:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1262005#M85018 HatcherZhu 2023-11-06T06:20:29Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1262051#M85021 <P>没解决。。后面直接换机了。。</P><P>换机后啥事都没了</P> Mon, 06 Nov 2023 10:26:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1262051#M85021 ffxxgh 2023-11-06T10:26:50Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1264094#M85219 <P>如果是原系统，建议全新安装win11 23h2专业版，安装好官方所有驱动~然后在windows更新把所有补丁打好再测试一下问题是否依旧~如果问题依旧~建议找不同品牌内存替换测试看是否能消除蓝屏~</P> Sun, 19 Nov 2023 07:01:01 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1264094#M85219 happy_djboy 2023-11-19T07:01:01Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1267699#M85543 <P>用了半年多，已黑屏换了主板。现在总算找到WHEA蓝屏的解决办法了：</P><P>其实根据蓝屏的日志能看出是PCI-E的硬件错误，再往下排查就是独显引起的。然而每次蓝屏时，都能发起有一丝的卡顿，就和切换直连时类似。那么猜测就是独显直连切换时引起的蓝屏，毕竟很多软件是会使用独显资源的。</P><P>&nbsp;</P><P>那么根本解决办法：防止切换直连</P><P>方法：进BIOS，显卡切换器关闭，干掉集显，只用独显。</P><P>&nbsp;</P><P>亲测有效，再不蓝屏。缺点就是续航，真心顶不住</P> Mon, 11 Dec 2023 18:05:13 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9-jing-chang-xing-lan-ping-bao-cuo-WHEA-UNCORRECTABLE-ERROR/m-p/1267699#M85543 HatcherZhu 2023-12-11T18:05:13Z