https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234107#M80512 <P>买了以后经常自动重启。显示屏幕卡住2秒左右，然后黑屏自动重启，没有蓝屏，也没有任何别的提示。找微信惠普服务让我清理重装显示驱动、各种操作都没有用。温度不高，只开一个浏览器。内存和硬盘都重装试过了，还是会出现这个问题。</P><P>事件查看器的错误来源是kernel-power，事件id：41.</P><P>开机f2硬件检测全都做过了，没有问题，驱动全部最新。HP和OMEN所有服务和开机计划全部打开。</P> Thu, 25 May 2023 14:09:37 GMT TonyB 2023-05-25T14:09:37Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234107#M80512 <P>买了以后经常自动重启。显示屏幕卡住2秒左右，然后黑屏自动重启，没有蓝屏，也没有任何别的提示。找微信惠普服务让我清理重装显示驱动、各种操作都没有用。温度不高，只开一个浏览器。内存和硬盘都重装试过了，还是会出现这个问题。</P><P>事件查看器的错误来源是kernel-power，事件id：41.</P><P>开机f2硬件检测全都做过了，没有问题，驱动全部最新。HP和OMEN所有服务和开机计划全部打开。</P> Thu, 25 May 2023 14:09:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234107#M80512 TonyB 2023-05-25T14:09:37Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234119#M80514 <P>还在7天退换货期间？</P> Thu, 25 May 2023 15:14:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234119#M80514 y2kim 2023-05-25T15:14:00Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234121#M80515 <P>买了三个月了，如果能退我早就退了。</P> Thu, 25 May 2023 15:18:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234121#M80515 TonyB 2023-05-25T15:18:05Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234122#M80516 <P>不在</P> Thu, 25 May 2023 15:20:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234122#M80516 TonyB 2023-05-25T15:20:32Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234123#M80517 <P>早就过了，3月初买的</P> Thu, 25 May 2023 15:23:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234123#M80517 TonyB 2023-05-25T15:23:49Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234124#M80518 <P>几个想法</P><P>1.更新下BIOS看能不能恢复</P><P>2.F2/组件测试、电源测试，测试一下电源适配器是不是好的</P><P>3.按教程设置一下，记得把自动重启取消掉，看是不是蓝屏</P><OL><LI>右键单击<SPAN>&nbsp;</SPAN><STRONG>“我的计算机</STRONG>”，然后选择“<SPAN>&nbsp;</SPAN><STRONG>属性</STRONG>&gt;<STRONG>高级系统设置</STRONG>&gt;<STRONG>高级</STRONG>”。</LI><LI>在<SPAN>&nbsp;</SPAN><STRONG>“启动和恢复</STRONG><SPAN>&nbsp;</SPAN>”部分中，选择<SPAN>&nbsp;</SPAN><STRONG>“设置</STRONG>”。</LI><LI>清除<SPAN>&nbsp;</SPAN><STRONG>“自动重启</STRONG><SPAN>&nbsp;</SPAN>”复选框。</LI></OL><P><A href="https://learn.microsoft.com/zh-cn/troubleshoot/windows-client/performance/stop-error-or-blue-screen-error-troubleshooting" target="_blank" rel="noopener">停止错误、bug 检查或蓝屏错误故障排除 - Windows Client | Microsoft Learn</A></P><P>还有微软ID41的方案：</P><P><A href="https://learn.microsoft.com/zh-cn/troubleshoot/windows-client/performance/event-id-41-restart" target="_blank" rel="noopener">事件 ID 41 系统已重新启动，但未先彻底关闭 - Windows Client | Microsoft Learn</A></P><P>4.直接送修</P> Thu, 25 May 2023 15:26:43 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234124#M80518 feidegao 2023-05-25T15:26:43Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234148#M80525 <P>去服务中心，将机器留在服务中心彻底检查</P> Fri, 26 May 2023 00:57:37 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9plus-4080-zi-dong-zhong-qi/m-p/1234148#M80525 y2kim 2023-05-26T00:57:37Z