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待机温度过高

DanBoat — Sat, 27 May 2023 16:36:26 GMT

前台进程全部关闭，也没有什么预期的后台进程运行，待机一段时间后发现机身温度很高，C面键盘温度也很高，解除待机状态后风扇狂转，开始时显示CPU达到了80度。

好像近一个星期才有这种情况，应该是在上次更新BIOS之后。

回复：待机温度过高

y2kim — Sun, 28 May 2023 00:55:44 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};`

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;`

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;`

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;`

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

回复：待机温度过高

DanBoat — Sun, 28 May 2023 03:41:22 GMT

信息导出如下：

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22621

F.04
81L09PA#AB2
True

caption : Intel(R) UHD Graphics
DriverVersion : 31.0.101.4146

caption : NVIDIA GeForce RTX 4060 Laptop GPU
DriverVersion : 31.0.15.2892

caption : OrayIddDriver Device
DriverVersion : 17.1.58.818

caption : 符合 HID 标准的数字化器
deviceID : HID\HIDCLASS&COL04\1&2D595CA7&1&0003
ConfigManagerErrorCode : 22

caption : HID-compliant game controller
deviceID : HID\HIDCLASS&COL05\1&2D595CA7&1&0004
ConfigManagerErrorCode : 22

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Tuning Technology Telemetry Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer : Electronic Arts
State : Running

DisplayName : ELAN Service
Manufacturer : ELAN Microelectronics Corp.
State : Stopped

DisplayName : FlashCenterSvc
Manufacturer : Chongqing Zhongcheng Network Technology Co., Ltd
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HpMallWindowsService
Manufacturer :
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Platform License Manager Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee AP Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Activation Service
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee CSP Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : MEmuSVC
Manufacturer :
State : Stopped

DisplayName : McAfee Firewall Core Service
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee Service Controller
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Validation Trust Protection Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Module Core Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : McAfee PEF Service
Manufacturer : McAfee, LLC
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : 搜狗输入法基础服务
Manufacturer : Sogou.com Inc.
State : Stopped

DisplayName : spacedeskService
Manufacturer :
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : VMware Authorization Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware DHCP Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware NAT Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware 自动启动服务
Manufacturer :
State : Stopped

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : SunloginService
Manufacturer : 上海贝锐信息科技股份有限公司
State : Running

DisplayName : Flash Helper Service
Manufacturer : 重庆重橙网络科技有限公司
State : Running

Name : AD2F1837.OMENCommandCenter
Version : 1101.2304.4.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.70.0 1.0.70.0 C:\Windows\OMENSDK_Ver.exe

回复：待机温度过高

y2kim — Sun, 28 May 2023 12:31:50 GMT

OMEN by HP 16.1 英寸游戏本 16-wf0000 (7B9S3AV) 软件和驱动下载 | 惠普®客户支持

先更新F.05 BIOS

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