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暗影精灵8pro

鞌小哈 — Fri, 02 Jun 2023 11:21:57 GMT

插电源关掉所有软件盒盖但不关机的情况下电脑会每个约40-50分钟自动重启一次，使用电池的时候在正常使用时也会自动重启，就是用着用着会黑屏然后重启，时好时坏，插电源时不会这样，确定不是系统的自动重启

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y2kim — Fri, 02 Jun 2023 12:02:39 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};`

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;`

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;`

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;`

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;`

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;`

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;`

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;`

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;`

(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

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鞌小哈 — Sat, 03 Jun 2023 10:42:58 GMT

caption : Microsoft Windows 11 专业版
version : 10.0.22621

F.16
6G243PA#AB2
True

caption : AMD Radeon(TM) Graphics
DriverVersion : 31.0.12024.5001

caption : NVIDIA GeForce RTX 3050 Ti Laptop GPU
DriverVersion : 31.0.15.3179

DisplayName : Autodesk Desktop App Service
Manufacturer : Autodesk Inc.
State : Running

DisplayName : Autodesk Desktop Licensing Service
Manufacturer :
State : Running

DisplayName : AMD Crash Defender Service
Manufacturer : Advanced Micro Devices, Inc.
State : Running

DisplayName : AMD External Events Utility
Manufacturer : AMD
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : DTSInterops
Manufacturer : Dassault Systèmes SolidWorks Corporation
State : Stopped

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : SOLIDWORKS Electrical 协作服务器
Manufacturer :
State : Stopped

DisplayName : FlexNet Licensing Service
Manufacturer : Flexera
State : Running

DisplayName : FlexNet Licensing Service 64
Manufacturer : Flexera Software LLC
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) MPI Library Hydra Process Manager
Manufacturer : Intel Corporation
State : Stopped

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Remote Solver for Flow Simulation 2018
Manufacturer :
State : Stopped

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : 搜狗输入法基础服务
Manufacturer : Sogou.com Inc.
State : Stopped

DisplayName : SolidWorks Flexnet Server
Manufacturer :
State : Running

DisplayName : SolidWorks Licensing Service
Manufacturer : SolidWorks
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SWVisualize2020.BoostService
Manufacturer : Dassault Systèmes
State : Stopped

DisplayName : SWVisualize2020.Queue.Server
Manufacturer : Dassault Systèmes
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

Name : AD2F1837.OMENAudioControl
Version : 1.40.284.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.28.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2305.3.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe

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y2kim — Sat, 03 Jun 2023 10:55:08 GMT

专业版系统是家庭版直接升级还是全新装的？

31.0.15.3179这个显卡驱动版本换一个

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鞌小哈 — Sun, 04 Jun 2023 01:52:07 GMT

新装的专业版

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y2kim — Sun, 04 Jun 2023 01:56:53 GMT

安装下面几个程序

最新支持的 Visual C++ 下载，安装64位版本

https://support.microsoft.com/zh-cn/help/2977003

HP Software Framework

https://ftp.ext.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe

HP System Event Utility

https://www.microsoft.com/store/productId/9P4W8RFN9M2T

SDK

https://s3.us-west-1.amazonaws.com/hpcps.support.doc/OMEN/SDK/OMEN_Gaming_Hub_SDK.exe

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鞌小哈 — Sun, 04 Jun 2023 05:11:30 GMT

还是不行

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y2kim — Sun, 04 Jun 2023 06:45:21 GMT

什么时候改的专业版，改系统之前有没有试过

是不是可以考虑恢复个原厂系统试

不方便的话，建议送服务中心，让他们先试出问题

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