https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236889#M81044 <P>建议工作日找微信服务人工客服一对一查看详细情况</P> Fri, 09 Jun 2023 04:03:00 GMT y2kim 2023-06-09T04:03:00Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236752#M81017 <P>1，感觉OMEN Game Hub启动好慢，每次打开都要等个十来秒，功能又很简单，为什么会这么慢呢？还有就是玩游戏的时候老卡，玩FF7重制版七十来FPS，有些地图只有40FPS，而且不是只有高配置游戏才会卡，玩双人成行或者其他游戏也会卡，是那种偶尔掉帧的那种。就挺离谱的，3070ti玩出了1060的感觉</P> Thu, 08 Jun 2023 12:36:52 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236752#M81017 EFLinn 2023-06-08T12:36:52Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236773#M81024 <P>********************提供更多机器有关的信息*************************</P> <P>**************提供信息，不是修复，不是解决方案*******************</P> <P>********************不提供信息，不勉强******************************</P> <UL> <LI>系统桌面按Win+R打开运行，输入</LI> </UL> <P>powershell</P> <UL> <LI>按住键盘ctrl+shift，鼠标点确定</LI> </UL> <P><SPAN>命令行打开显示</SPAN><STRONG>PS C:\Windows\system32&gt;</STRONG><SPAN>则是成功以管理员运行打开了</SPAN><SPAN>powershell，否则以上重试</SPAN></P> <UL> <LI>在命令行窗口中复制粘贴下面命令回车</LI> </UL> <P>if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};`</P> <P>gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;`</P> <P>(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;`</P> <P>(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;`</P> <P>Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;`</P> <P>gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;`</P> <P>gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;`</P> <P>Gwmi win32_service | ForEach-Object {</P> <P>&nbsp;&nbsp;&nbsp; $path=""</P> <P>&nbsp;&nbsp;&nbsp; $company=""</P> <P>&nbsp;&nbsp;&nbsp; if($_.pathName -match '"(?&lt;SvcPath&gt;.*)"') {$path=$Matches['SvcPath']}</P> <P>&nbsp;&nbsp;&nbsp; else&nbsp; {$path=($_.pathName&nbsp; -split ' ') | select -First 1}</P> <P><SPAN>&nbsp;&nbsp;&nbsp; if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path </SPAN><SPAN>-ErrorAction Ignore</SPAN><SPAN>).VersionInfo.CompanyName}</SPAN></P> <P>&nbsp;&nbsp;&nbsp; $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company</P> <P><SPAN>&nbsp;&nbsp;&nbsp; $_}&nbsp; | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"}</SPAN><SPAN> |</SPAN><SPAN> fl |</SPAN><SPAN> out-file \hpinfo.txt -force -append;`</SPAN></P> <P>Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;`</P> <P>(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append</P> <UL> <LI>打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。</LI> </UL> <P><STRONG>如果红字报错或没有文件，确认是以管理员身份运行了powershell</STRONG></P> Thu, 08 Jun 2023 14:24:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236773#M81024 y2kim 2023-06-08T14:24:39Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236793#M81029 <P>caption : Microsoft Windows 11 专业工作站版<BR />version : 10.0.22621</P><P>&nbsp;</P><P>F.13<BR />6H9D8PA#AB2<BR />True</P><P><BR />caption : Intel(R) UHD Graphics<BR />DriverVersion : 31.0.101.4146</P><P>caption : NVIDIA GeForce RTX 3070 Ti Laptop GPU<BR />DriverVersion : 31.0.15.3118</P><P>&nbsp;</P><P>&nbsp;</P><P>DisplayName : AntiCheatExpert Service<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : BaiduNetdiskUtility<BR />Manufacturer : Baidu.com, Inc.<BR />State : Stopped</P><P>DisplayName : Intel(R) Content Protection HDCP Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Driver &amp; Support Assistant<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : Intel(R) Driver &amp; Support Assistant Updater<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : DtsApo4Service<BR />Manufacturer : DTS Inc.<BR />State : Running</P><P>DisplayName : EABackgroundService<BR />Manufacturer : Electronic Arts<BR />State : Running</P><P>DisplayName : ELAN Service<BR />Manufacturer : ELAN Microelectronics Corp.<BR />State : Running</P><P>DisplayName : ELAN Service<BR />Manufacturer : ELAN Microelectronics Corp.<BR />State : Running</P><P>DisplayName : NVIDIA FrameView SDK service<BR />Manufacturer : NVIDIA<BR />State : Stopped</P><P>DisplayName : Huorong Internet Security Daemon<BR />Manufacturer : 北京火绒网络科技有限公司<BR />State : Running</P><P>DisplayName : HP App Helper HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Diagnostics HSA Service<BR />Manufacturer : HP Inc.<BR />State : Stopped</P><P>DisplayName : HP Network HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Omen HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP System Info HSA Service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : HP Analytics service<BR />Manufacturer : HP Inc.<BR />State : Running</P><P>DisplayName : Huorong Windows Security Center<BR />Manufacturer : 北京火绒网络科技有限公司<BR />State : Running</P><P>DisplayName : Intel(R) Graphics Command Center Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Platform License Manager Service<BR />Manufacturer : Intel(R) Corporation<BR />State : Stopped</P><P>DisplayName : Intel(R) Arc Control Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Audio Service<BR />Manufacturer : Intel<BR />State : Running</P><P>DisplayName : Intel(R) Innovation Platform Framework Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Intel(R) Dynamic Application Loader Host Interface Service<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : LGHUB Updater Service<BR />Manufacturer : Logitech, Inc.<BR />State : Running</P><P>DisplayName : NVIDIA LocalSystem Container<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : NVIDIA Display Container LS<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : QPCore Service<BR />Manufacturer : Tencent<BR />State : Running</P><P>DisplayName : AnyViewer Service<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : Realtek Audio Universal Service<BR />Manufacturer : Realtek Semiconductor<BR />State : Running</P><P>DisplayName : OpenSSH Authentication Agent<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Steam Client Service<BR />Manufacturer : Valve Corporation<BR />State : Running</P><P>DisplayName : Thunderbolt(TM) Application Launcher<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Thunderbolt(TM) Peer to Peer Shortcut<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : Wallpaper Engine Service<BR />Manufacturer :<BR />State : Running</P><P>DisplayName : WemeetUpdateSvc<BR />Manufacturer :<BR />State : Stopped</P><P>DisplayName : Intel(R) Management Engine WMI Provider Registration<BR />Manufacturer : Intel Corporation<BR />State : Running</P><P>DisplayName : XTUOCDriverService<BR />Manufacturer : Intel(R) Corporation<BR />State : Running</P><P>DisplayName : EAAntiCheatService<BR />Manufacturer :<BR />State : Stopped</P><P>&nbsp;</P><P>&nbsp;</P><P>Name : AD2F1837.OMENAudioControl<BR />Version : 1.38.277.0</P><P>Name : AD2F1837.OMENLightStudio<BR />Version : 1.0.28.0</P><P>Name : AD2F1837.OMENCommandCenter<BR />Version : 1101.2305.3.0</P><P>&nbsp;</P><P><BR />ProductVersion FileVersion FileName<BR />-------------- ----------- --------<BR />1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe</P><P>&nbsp;</P> Thu, 08 Jun 2023 15:12:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236793#M81029 EFLinn 2023-06-08T15:12:00Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236841#M81037 <P><SPAN>&nbsp;Windows 11 专业工作站版，这个</SPAN>系统不是原厂的</P> <P>更新F.15 BIOS</P> <P><A href="https://support.hp.com/cn-zh/drivers/selfservice/omen-17.3-inch-gaming-laptop-pc-17-ck1000/2100997909/model/2100997921?sku=6H9D8PA" target="_blank">OMEN 17.3 英寸游戏本 17-ck1000 (509V7AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)</A></P> <P>&nbsp;</P> <P>启动这个服务</P> <P><SPAN>HP Diagnostics HSA Service</SPAN></P> <P><SPAN>启动不了，找火绒</SPAN></P> Fri, 09 Jun 2023 01:35:05 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236841#M81037 y2kim 2023-06-09T01:35:05Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236869#M81039 <P>这电脑之前系统崩过两次，我就自己从微软官方那下载了系统来用，F.15 BIOS在安装的时候提示不兼容我的设备，然后那个<SPAN>HP Diagnostics HSA Service我不知道在哪里（HSA是啥？）然后我自己在惠普管家（HP Support Assistant）那里看了一下，它说我驱动程序都是最新的，检查操作系统也没找到异常的地方，但是玩游戏真的很卡，今天玩FIFA23把我卡麻了</SPAN></P> Fri, 09 Jun 2023 02:51:42 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236869#M81039 EFLinn 2023-06-09T02:51:42Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236889#M81044 <P>建议工作日找微信服务人工客服一对一查看详细情况</P> Fri, 09 Jun 2023 04:03:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling8plus-gan-jue-hao-ka-a/m-p/1236889#M81044 y2kim 2023-06-09T04:03:00Z