https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239645#M81497 <P>进入blos界面不会白屏</P> Fri, 23 Jun 2023 04:44:39 GMT Annica23 2023-06-23T04:44:39Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239539#M81475 <P>刚买来的暗影精灵9，首次开机就白屏</P><P>电脑会在开机时白屏，硬重置可能管用，也可能不管用。</P><P>硬重置管用后又会在休眠时白屏，重启不管用，硬重置依旧是可能管用可能不管用</P> Thu, 22 Jun 2023 09:31:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239539#M81475 Annica23 2023-06-22T09:31:17Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239541#M81476 <P>我觉得你应该尽快送售后检测处理。</P> Thu, 22 Jun 2023 09:55:04 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239541#M81476 WDH 2023-06-22T09:55:04Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239551#M81477 <P>如果是进入系统后白屏，外接显示器看下。</P> <P>外接显示器如果也是白屏，建议更新显卡驱动试下</P> <P>如果外接显示器是正常显示的，建议联系当地服务中心检测</P> <P>服务网点查询</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A>&nbsp;</P> <P>&nbsp;</P> Thu, 22 Jun 2023 11:01:11 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239551#M81477 坏坏的笑 2023-06-22T11:01:11Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239570#M81478 <P>把官网上的这两个文件安装到笔记本上算完成显卡更新驱动吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2023-06-22-21-29-20-134_com.tencent.mm.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93062i28BFC4A5AA0C3C45/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2023-06-22-21-29-20-134_com.tencent.mm.jpg" alt="Screenshot_2023-06-22-21-29-20-134_com.tencent.mm.jpg" /></span></P><P> </P> Thu, 22 Jun 2023 13:31:40 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239570#M81478 Annica23 2023-06-22T13:31:40Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239572#M81479 <P>看下配置，大概率是Nvidia的显卡，更新Nvidia显卡驱动即可</P> Thu, 22 Jun 2023 13:34:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239572#M81479 坏坏的笑 2023-06-22T13:34:39Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239574#M81480 <P>电脑又白屏了，暂时看不了</P><P>我两个都已经安装了，还是不管用，是不是就说明是显示屏的问题了？</P> Thu, 22 Jun 2023 13:49:19 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239574#M81480 Annica23 2023-06-22T13:49:19Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239575#M81481 <P>开机立刻连续点击F10，进入BIOS界面，如果BIOS界面也是白屏，基本就是硬件故障了。</P> Thu, 22 Jun 2023 13:54:35 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239575#M81481 坏坏的笑 2023-06-22T13:54:35Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239645#M81497 <P>进入blos界面不会白屏</P> Fri, 23 Jun 2023 04:44:39 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239645#M81497 Annica23 2023-06-23T04:44:39Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239652#M81499 <P>BIOS界面如果不会白屏，一般还是和显卡驱动异常有关系。</P> <P>如果不方便调试的话，备份数据，重装一下系统吧，简单粗暴</P> Fri, 23 Jun 2023 05:17:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239652#M81499 坏坏的笑 2023-06-23T05:17:16Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239655#M81500 <P>暗影精灵9的独立显卡都是NVIDIA的RTX系列显卡，你怎么能装AMD系列显卡驱动呢？把AMD系列的显卡驱动都卸载了再试试吧。</P> Fri, 23 Jun 2023 05:22:47 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239655#M81500 潇湘祥云 2023-06-23T05:22:47Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239673#M81502 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20230623_144713.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93078iC8E12B8C0020C9DF/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20230623_144713.jpg" alt="IMG_20230623_144713.jpg" /></span></P><P> 重装了系统，删除了之前下载的AMD显卡驱动，还是不行</P> Fri, 23 Jun 2023 06:48:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239673#M81502 Annica23 2023-06-23T06:48:24Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239675#M81503 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20230623_144713.jpg" style="width: 4000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93079iBF07868BC89AACB2/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20230623_144713.jpg" alt="IMG_20230623_144713.jpg" /></span></P><P> 删除了之前下载的AMD显卡驱动还是不行</P> Fri, 23 Jun 2023 06:51:31 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239675#M81503 Annica23 2023-06-23T06:51:31Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239677#M81504 <P>重装了系统还是不行</P> Fri, 23 Jun 2023 06:52:16 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239677#M81504 Annica23 2023-06-23T06:52:16Z https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239874#M81539 <P>只能送售后检查了！</P> Sat, 24 Jun 2023 12:05:50 GMT https://h30471.www3.hp.com/t5/you-xi-ben/bai-ping/m-p/1239874#M81539 潇湘祥云 2023-06-24T12:05:50Z