该主题

暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

Yoloo_o — Tue, 27 Jun 2023 12:46:22 GMT

这几天打着游戏就突然自动关机了，但是日常使用就没有这个问题，打游戏时候的温度是90多度，日常使用也到了七八十度了

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

y2kim — Tue, 27 Jun 2023 13:39:08 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

Yoloo_o — Tue, 27 Jun 2023 13:42:40 GMT

caption : Microsoft Windows 11 专业版
version : 10.0.22621

F.10
7EF75PA#AB2
True

caption : NVIDIA GeForce GTX 1660 Ti
DriverVersion : 30.0.15.1278

caption : 符合 HID 标准的手写笔
deviceID : HID\HIDCLASS&COL05\1&2D595CA7&0&0004
ConfigManagerErrorCode : 22

caption : 符合 HID 标准的触摸屏
deviceID : HID\HIDCLASS&COL01\1&2D595CA7&0&0000
ConfigManagerErrorCode : 22

caption : HID-compliant game controller
deviceID : HID\HIDCLASS&COL06\1&2D595CA7&0&0005
ConfigManagerErrorCode : 22

DisplayName : AntiCheatExpert Protection
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : AntiCheatExpert Service
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : CortexLauncherService
Manufacturer : Razer Inc.
State : Running

DisplayName : DTS APO3 Service
Manufacturer :
State : Running

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Google Chrome Elevation Service (GoogleChromeElevationService)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdate)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdatem)
Manufacturer : Google LLC
State : Stopped

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Stopped

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : MySQL
Manufacturer :
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : QQGameService
Manufacturer :
State : Running

DisplayName : Razer Game Manager
Manufacturer : Razer Inc
State : Running

DisplayName : Razer Game Manager Service 3
Manufacturer : Razer Inc
State : Running

DisplayName : Razer Synapse Service
Manufacturer : Razer Inc.
State : Running

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Razer Central Service
Manufacturer : Razer Inc.
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SunloginService
Manufacturer : 上海贝锐信息科技股份有限公司
State : Stopped

DisplayName : Synaptics Audio APO Service
Manufacturer : Synaptics Incorporated.
State : Running

DisplayName : Synaptics Audio Service
Manufacturer : Conexant Systems LLC.
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : TeamViewer
Manufacturer : TeamViewer Germany GmbH
State : Running

DisplayName : Thunderbolt(TM) Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Apache Tomcat 9.0 Tomcat9
Manufacturer : Apache Software Foundation
State : Stopped

DisplayName : Uncheater for BattleGrounds_GL
Manufacturer : Wellbia.com Co., Ltd.
State : Stopped

DisplayName : VMware Authorization Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware DHCP Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware NAT Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : Zakynthos Service
Manufacturer : PUBG Corporation
State : Stopped

Name : AD2F1837.OMENAudioControl
Version : 1.12.219.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.35.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2306.4.0

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

Yoloo_o — Tue, 27 Jun 2023 13:44:20 GMT

电脑玩十来分钟游戏就自动关机了，我刷网页和看视频就没这个问题，我笔记本已经把电池给拆掉了，这个是否有影响

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

肉山大魔王 — Tue, 27 Jun 2023 17:46:01 GMT

我和你一样的问题，只有打游戏就宕机重启，看视频刷剧都没啥问题，估计是电池和适配器的原因，供电不足，直接重启了

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

y2kim — Wed, 28 Jun 2023 00:58:06 GMT

@Yoloo_o 已写:

caption : Microsoft Windows 11 专业版
version : 10.0.22621

F.10
7EF75PA#AB2
True

caption : NVIDIA GeForce GTX 1660 Ti
DriverVersion : 30.0.15.1278

caption : 符合 HID 标准的手写笔
deviceID : HID\HIDCLASS&COL05\1&2D595CA7&0&0004
ConfigManagerErrorCode : 22

caption : 符合 HID 标准的触摸屏
deviceID : HID\HIDCLASS&COL01\1&2D595CA7&0&0000
ConfigManagerErrorCode : 22

caption : HID-compliant game controller
deviceID : HID\HIDCLASS&COL06\1&2D595CA7&0&0005
ConfigManagerErrorCode : 22

DisplayName : AntiCheatExpert Protection
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : AntiCheatExpert Service
Manufacturer : ANTICHEATEXPERT.COM
State : Stopped

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : CortexLauncherService
Manufacturer : Razer Inc.
State : Running

DisplayName : DTS APO3 Service
Manufacturer :
State : Running

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Google Chrome Elevation Service (GoogleChromeElevationService)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdate)
Manufacturer : Google LLC
State : Stopped

DisplayName : Google 更新服务 (gupdatem)
Manufacturer : Google LLC
State : Stopped

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Stopped

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : MySQL
Manufacturer :
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : QQGameService
Manufacturer :
State : Running

DisplayName : Razer Game Manager
Manufacturer : Razer Inc
State : Running

DisplayName : Razer Game Manager Service 3
Manufacturer : Razer Inc
State : Running

DisplayName : Razer Synapse Service
Manufacturer : Razer Inc.
State : Running

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Razer Central Service
Manufacturer : Razer Inc.
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SunloginService
Manufacturer : 上海贝锐信息科技股份有限公司
State : Stopped

DisplayName : Synaptics Audio APO Service
Manufacturer : Synaptics Incorporated.
State : Running

DisplayName : Synaptics Audio Service
Manufacturer : Conexant Systems LLC.
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : TeamViewer
Manufacturer : TeamViewer Germany GmbH
State : Running

DisplayName : Thunderbolt(TM) Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Apache Tomcat 9.0 Tomcat9
Manufacturer : Apache Software Foundation
State : Stopped

DisplayName : Uncheater for BattleGrounds_GL
Manufacturer : Wellbia.com Co., Ltd.
State : Stopped

DisplayName : VMware Authorization Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware DHCP Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware NAT Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : Zakynthos Service
Manufacturer : PUBG Corporation
State : Stopped

Name : AD2F1837.OMENAudioControl
Version : 1.12.219.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.35.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2306.4.0

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

升级F.27 BIOS

OMEN by HP 15-dc1067tx 软件和驱动下载 | 惠普®客户支持

启动服务，powershell命令

get-service *hp* -RequiredServices | start-service

service hp* | start-service

考虑清灰

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

Yoloo_o — Wed, 28 Jun 2023 15:06:06 GMT

今天把BIOS更新到最新f2.7了，目前笔记本已经清过灰了，还是有这种情况。日常刷网页和看视频没有突然关机的问题，打游戏打五六分钟就直接自动关机。笔记本电池由于鼓包，我已经拆掉了，没有更换新的电池，是直接使用电源的。不知道这个有没有影响？还有没有可能是主板的问题，这个有没有什么自检的方法。麻烦回复，谢谢。

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

Yoloo_o — Wed, 28 Jun 2023 15:08:07 GMT

对的，我跟你的情况一样，你的解决没？我把笔记本电池给拆掉了，如果是供电的问题的话，那我重新买块电池看看。

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暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

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回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机

回复：暗夜精灵5笔记本打游戏打几分钟就自动关机，日常使用就不会自动关机