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电脑偶尔突然黑屏

ccc1024 — Wed, 05 Jul 2023 10:14:21 GMT

电脑会偶尔突然黑屏，并且播放器的声音会一卡一卡的直到声音完全播放不出来。然后电脑又会突然恢复画面

回复：电脑偶尔突然黑屏

y2kim — Wed, 05 Jul 2023 14:26:07 GMT

********************提供更多机器有关的信息*************************

**************提供信息，不是修复，不是解决方案*******************

********************不提供信息，不勉强******************************

系统桌面按Win+R打开运行，输入

powershell

按住键盘ctrl+shift，鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell，否则以上重试

在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

$path=""

$company=""

if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

else {$path=($_.pathName -split ' ') | select -First 1}

if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

$_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

$_} | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复，之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件，确认是以管理员身份运行了powershell

回复：电脑偶尔突然黑屏

ccc1024 — Wed, 05 Jul 2023 14:34:40 GMT

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22621

F.15
64Y89PA#AB2
True

caption : Intel(R) Iris(R) Xe Graphics
DriverVersion : 30.0.101.2079

caption : NVIDIA GeForce RTX 3050 Ti Laptop GPU
DriverVersion : 31.0.15.2878

DisplayName : Autodesk Desktop App Service
Manufacturer : Autodesk Inc.
State : Running

DisplayName : Autodesk Desktop Licensing Service
Manufacturer :
State : Running

DisplayName : AntiCheatExpert Service
Manufacturer :
State : Stopped

DisplayName : Autodesk Access Service Host
Manufacturer : Autodesk, Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EasyAntiCheat
Manufacturer : Epic Games, Inc
State : Stopped

DisplayName : Easy Anti-Cheat (Epic Online Services)
Manufacturer :
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : ELAN Service
Manufacturer : ELAN Microelectronics Corp.
State : Running

DisplayName : FlexNet Licensing Service
Manufacturer : Flexera
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Platform License Manager Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : OLPUpdateService
Manufacturer :
State : Stopped

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

Name : AD2F1837.OMENAudioControl
Version : 1.38.277.0

Name : AD2F1837.OMENSpectate
Version : 1.24.2.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.35.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2306.4.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe

AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {2}
SecurityServicesRunning : {2}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 2
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

回复：电脑偶尔突然黑屏

y2kim — Thu, 06 Jul 2023 02:18:56 GMT

先关闭基于虚拟化的安全性，VBS

在Windows 11中优化游戏性能的选项 - Microsoft 支持

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