https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243893#M82191 <P>附送的hyperx耳机连接电脑后，在高负荷下会断连，无法修复。</P> Mon, 17 Jul 2023 14:09:07 GMT Alpengow 2023-07-17T14:09:07Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243893#M82191 <P>附送的hyperx耳机连接电脑后，在高负荷下会断连，无法修复。</P> Mon, 17 Jul 2023 14:09:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243893#M82191 Alpengow 2023-07-17T14:09:07Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243917#M82193 <P>我建议工作日，找微信服务，人工客服反馈问题正式处理跟进。</P> Tue, 18 Jul 2023 00:53:08 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243917#M82193 y2kim 2023-07-18T00:53:08Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243920#M82194 <P>请问其它USB设备是否有类似情况？</P> <P>出现问题是同时连接了什么USB设备？比如USB3.0的U盘或移动硬盘？</P> <P>.</P> <P>打开&nbsp;HyperX NGENUITY 应用，检查耳机和&nbsp;wireless&nbsp;audio&nbsp;adapter&nbsp;是否有固件需要更新。</P> <P>.</P> <P>用耳机包装中的无线收发器配对耳机，试试是否还会复现问题。</P> <DIV>●<!--5f39ae17-8c62-4a45-bc43-b32064c9388a:W3siYmxvY2tJZCI6Ijg1MjQtMTY2NDUyNjc0MTAzNiIsImJsb2NrVHlwZSI6InBhcmFncmFwaCIsInN0eWxlcyI6eyJhbGlnbiI6ImxlZnQiLCJpbmRlbnQiOjAsInRleHQtaW5kZW50IjowLCJsaW5lLWhlaWdodCI6MS43NX0sInR5cGUiOiJwYXJhZ3JhcGgiLCJyaWNoVGV4dCI6eyJkYXRhIjpbeyJjaGFyIjoi4pePIn1dLCJpc1JpY2hUZXh0Ijp0cnVlLCJrZWVwTGluZUJyZWFrIjp0cnVlfX1d-->配对方法：Dongle 与耳机的配对方法：耳机关机，dongle插进USB接口，用针插进并按下dongle的配对按钮，直至红色LED灯快速闪烁进入配对模式；耳机开机按钮按住并保持超过十秒，直至LED灯红绿交替闪烁进入配对模式；耳机靠近dongle，一般等待三五秒两个设备的LED灯会停止闪烁，配对完成。</DIV> <DIV>●<!--5f39ae17-8c62-4a45-bc43-b32064c9388a:W3siYmxvY2tJZCI6Ijg1MjQtMTY2NDUyNjc0MTAzNiIsImJsb2NrVHlwZSI6InBhcmFncmFwaCIsInN0eWxlcyI6eyJhbGlnbiI6ImxlZnQiLCJpbmRlbnQiOjAsInRleHQtaW5kZW50IjowLCJsaW5lLWhlaWdodCI6MS43NX0sInR5cGUiOiJwYXJhZ3JhcGgiLCJyaWNoVGV4dCI6eyJkYXRhIjpbeyJjaGFyIjoi4pePIn1dLCJpc1JpY2hUZXh0Ijp0cnVlLCJrZWVwTGluZUJyZWFrIjp0cnVlfX1d-->笔记本电脑与耳机的配对方法：耳机关机，打开HyperX NGENUITY 应用，设置 中，点 Initiate Pairing Mode → Start Pairing，会有60秒倒计时；耳机开机按钮按住并保持超过十秒，直至LED灯红绿交替闪烁进入配对模式；耳机靠近笔记本电脑的电源适配器插孔附近，等待三五秒，HyperX NGENUITY 应用会提示 Success！</DIV> <P>.</P> <P>这个现象在这个机型上第一次遇见，不知道哪里的问题。也分不出来是电脑的问题还是耳机的问题。</P> Tue, 18 Jul 2023 02:33:29 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9slim4070ban-song-de-er-ji-he-dian-nao-duan-lian/m-p/1243920#M82194 548851818 2023-07-18T02:33:29Z